“I think they were very professional, very timely, and they took care of the issue in an expedient manner. I appreciate the professionalism and quickness of the service. Poudre Valley Air did AC unit worked for us, and we weren’t able to find anyone in the Laramie or Cheyenne area to perform the service, so we called out of state. I was very pleased with them. They had a professional, quick response. They ordered a special part and got right back to us when it arrived. It was all in all a good experience.”
– Missy S.
“Our most recent experience was good. We had a skunk get into our HVAC system, and Poudre Valley Air gave us good recommendations and service related to that.”
– Karen S.
“I am very pleased with Poudre Valley Air. They come when they say they will, they are very polite and mannerly, they answer all my questions, and they take care of what they’re coming to do. They always tell me when my filter needs to be changed. They’re very friendly, and there’s not a bad one in the whole lot of them. I have had many different employees come by, and they always explain everything to me. I just feel really confident when they come to my home.”
– Agnes R.
“Poudre Valley Air was very thorough and very informative. When I was looking around, I compared them to some other duct unit companies. Their representative was very thorough in getting back to me.
When they showed up for the installation, they were very nice, polite, and they put coverings on the floor so they would not track anything onto the carpet. We got a Mitsubishi mini-split air conditioning unit installed. They were very thorough, and I would definitely recommend them if somebody I know needs their air conditioning done.”
– Vicki S.
“I bought my AC unit from Poudre Valley Air and they have been doing all the maintenance for it since I bought it. They just did a seasonal tune-up, charged the AC, and cleaned and maintained all of the working parts for the freezer portion. They’ve been so reliable that I bought a maintenance agreement from them for the next couple of years.”
– Rick B.
“We have had a service contract with Poudre Valley Air for several years, which meant they came out twice a year, once in the fall for the furnace, and one in the spring for the air conditioner, to service the units.
Last year, during the service call, they noticed a problem with the furnace, so we bought a new one through them. The installation was timely, and we are pleased. We have had nothing but good experiences with Poudre Valley Air.”
– Jeff B.
“The service has always been good. They are honest and pleasant when I see them and they come over. We have a service contract with Poudre Valley Air, and all has been good with them.”
– Judy B.
“We have an annual contract with Poudre Valley Air and they are excellent- I am quite willing to recommend them.The contract is a good deal and the work they do is consistently good. For us, the servicing keeps the value of the furnace and the air conditioning unit high and well-functioning.”
– John B.