“I’ve been a customer of Poudre Valley Air for many years. I’ve always been satisfied and I don’t think I would change. I don’t have any desire to change. I keep having Poudre Valley Air doing my service. Poudre Valley Air makes me feel safe and confident for the next season, whether it’s fall or spring!”
– Elaine B.
“In the twenty-two years since we’ve been in our home, Poudre Valley Air has installed a new furnace and a central air conditioner. They have been very prompt in their service appointment times. We have been very pleased with their overall service. We did have one unfortunate bad experience with them involving a furnace motor. We spoke to them and they were very fair in reaching a satisfactory settlement with that. They are capable people. I would certainly recommend them to anyone.”
– Rae and Louise B.
“I have had Poudre Valley Air coming out for a long time, and they’re excellent. I can’t think of a bad experience with them. Their technicians are very knowledgeable but not pushy. When we asked questions about upgrading our gas detection system, they gave us a lot of information. We did do the upgrade, but I appreciate that they didn’t push and waited until we could afford it. Now we have more comfort knowing that it’s installed. Also, my husband bought a new air filtration system, which was great for his allergies.”
– Peggy B.
“I had problem with my furnace not turning on and I called Poudre Valley Air. They came to my house and fixed the problem within 30 minutes. They were quick in response and their price was fair.”
– Dan B.
“I purchased a TRANE furnace and A/C from PVA in 2003. The system has worked flawlessly and all of the service reps I’ve met during annual preventive maintenance have excellent – courteous, professional and willing to take the time to answer all my questions and concerns. I recommend this company without reservation.”
– Jim F.
“On June 7th I called PVA just before they closed and they were able to send a tech out within an hour. The tech, Garry, was one of the most professional, nice, caring, honest, knowledgeable HVAC person I have worked with. In the future I will call PVA and request Garry. I highly recommend Poudre Valley Air, specifically Garry and his exceptional service, attitude and his ability to educate the customer. Thanks!”
– Chris C.
“The only problem I had when dealing with Poudre Valley Air was that they were running late, and I was the one who had to call to see why they hadn’t shown up. I would have liked to receive a call letting me know that the technicians were running behind from a previous job. The rest of the time it was fine. They answered any questions I had, and explained what they were doing. My husband showed up near the end, and they answered all of his questions as well. They put in a new AC unit.
We have used Poudre Valley Air a couple of times before this for minor things. They did some duct work in a bedroom, some maintenance, and they worked a couple of times on our old AC. The new AC is working fine so far. The technicians were very knowledgeable. They wore booties inside the house and covered anywhere they were going to be with tarp. They were good about dealing with the animals and keeping the doors closed as they went in and out.”
– Debbie J.
“I have used Poudre Valley Air for years. They service my two air conditioning units and two furnaces. They come every year to service the units, but when I have specific problems, they come right away. They are very responsive and prompt. They provide same-day service, and they call when they are on their way.
My experience has been very satisfying in terms of getting the service I need. The technicians are neat and respectful, and I just think Poudre Valley Air is a well-run company.”
– Carol E.