TESTIMONIALS

Check Out the Testimonials on Poudre Valley Air

Here is what our customers have to say about the HVAC services provided by Poudre Valley Air. We have been serving Fort Collins, Greeley, Loveland, and Longmont, CO, and Cheyenne, WY since 1973. We work with comfort consultants who undergo continuous industry training to be well equipped in latest advancements in the industry. We also offer convenient financing options for easy payment process. Call us at 970-493-2050 for our 24/7 services.
"Poudre Valley Air is excellent. I wouldn't go anywhere else. Over the summer, we got a new air conditioner and their customer service and pricing were so good, we called them again when the furnace went out and had them replace that. I live in Greeley so I checked Angie's List for places in Greeley to check out for the air conditioner but I didn't want to use anything here so I called Poudre."

Kelly H. Greely, CO

"I had Poudre Valley Air out to repair my furnace. From the person who answered the phone to the person who scheduled the service call to the two different technicians that came out--everyone was so polite, knowledgeable, and friendly."

- Lori B. Fort Collins, CO

"I am thrilled with the gentleman who did the work. I have been with Poudre Valley Air for years. That's why I continue to stay with them. I lost my husband, so I'm a woman alone. The service they provide is absolutely incredible to me. The fact that he took the entire day to find the part that was missing on my furnace and that I did not have to replace my furnace goes above and beyond. He was wonderful. He was here for six to eight hours--a long time. He just did a beautiful job. Number one, they are totally dependable and they are totally reliant on the cost. They're in business to service their customers. That is very, very important and they do a wonderful job at it."

- Constance K. Fort Collins, CO

"Poudre Valley Air (Andy) came to our home and gave us a Bid on a new Air Conditioner and Furnace system. He was very informative and gave us several options after measuring and counting vents etc. He did not try to sell us anything more than what we needed, but gave us all the options for us to make a good decision. We also chose to have air duct cleaning as well, since we were getting a new system. David, Brett and Wyatt showed up to install our new heating and air conditioning system. They were punctual, clean and very pleasant. They placed tarps up and down the stairs and entry ways they were using in our home. Wyatt was in charge of air duct cleaning. This young professional has a wonderful work ethic and worked hard all day. Brett and David were in charge of air conditioning and heating. What a great team! David also found that humidifier was wired incorrectly and rewired it.
 
Thank You Poudre Valley Air, you were one of three Bids that we had in our home, and your company was the Best of them all. Our experience was overall excellent."

- Elizabeth G. Berthoud, CO

"I would have no hesitation in recommending Poudre Valley Air. They have installed two furnaces for me as well as checking on a draft and they installed a water heater. The service was excellent- they showed up on time and had no problem with them whatsoever in all 3 projects I used them for."

- William S. Fort Collins, CO

"I've known Poudre Valley Air for a long time. They take care of my furnace and the brand new AC that was just put in. The guys kept to their business and knew what they were doing. I'm pretty critical about things like this, having been in management for a long time, and I thought they did a fantastic job. They were all nice young people and they've done me well."

- Donna H. Fort Collins, CO

"Poudre Valley comes to my house every year, what a great company! Helpful nice and always answers all my questions! Thank-you for your great service see you next year. Thanks to Mark Widdis for helpful advice."

- Dana M. Fort Collins, CO

"I think they were very professional, very timely, and they took care of the issue in an expedient manner. I appreciate the professionalism and quickness of the service. Poudre Valley Air did AC unit worked for us, and we weren't able to find anyone in the Laramie or Cheyenne area to perform the service, so we called out of state. I was very pleased with them. They had a professional, quick response. They ordered a special part and got right back to us when it arrived. It was all in all a good experience."

- Missy S. Laramie, WY

Our most recent experience was good. We had a skunk get into our HVAC system, and Poudre Valley Air gave us good recommendations and service related to that.

- Karen S. Fort Collins, CO

"I am very pleased with Poudre Valley Air. They come when they say they will, they are very polite and mannerly, they answer all my questions, and they take care of what they're coming to do. They always tell me when my filter needs to be changed. They're very friendly, and there's not a bad one in the whole lot of them. I have had many different employees come by, and they always explain everything to me. I just feel really confident when they come to my home."

- Agnes R. Loveland, CO

"Poudre Valley Air was very thorough and very informative. When I was looking around, I compared them to some other duct unit companies. Their representative was very thorough in getting back to me.
When they showed up for the installation, they were very nice, polite, and they put coverings on the floor so they would not track anything onto the carpet. We got a Mitsubishi mini-split air conditioning unit installed. They were very thorough, and I would definitely recommend them if somebody I know needs their air conditioning done."

- Vicki S. Longmont, CO

"I bought my AC unit from Poudre Valley Air and they have been doing all the maintenance for it since I bought it. They just did a seasonal tune-up, charged the AC, and cleaned and maintained all of the working parts for the freezer portion. They've been so reliable that I bought a maintenance agreement from them for the next couple of years."

- Rick B. Loveland, CO

"We have had a service contract with Poudre Valley Air for several years, which meant they came out twice a year, once in the fall for the furnace, and one in the spring for the air conditioner, to service the units.
Last year, during the service call, they noticed a problem with the furnace, so we bought a new one through them. The installation was timely, and we are pleased. We have had nothing but good experiences with Poudre Valley Air."

- Jeff B. Berthoud, CO

"The service has always been good. They are honest and pleasant when I see them and they come over. We have a service contract with Poudre Valley Air, and all has been good with them."

- Judy B. Greeley, CO

"Poudre Valley Air did a fine job. This was their second time doing work for us, and I have no complaints. We're completely satisfied."

- Fred B. Fort Collins, CO

"We have an annual contract with Poudre Valley Air and they are excellent- I am quite willing to recommend them.The contract is a good deal and the work they do is consistently good. For us, the servicing keeps the value of the furnace and the air conditioning unit high and well-functioning."

- John B. Fort Collins, CO

"Poudre Valley Air replaced my old furnace with a new one. The two guys who came out were well-mannered and were in and out real quick. It was a simple process and the new furnace is working well."

- Randy B. Greeley, CO

"I've been a customer of Poudre Valley Air for many years. I've always been satisfied and I don't think I would change. I don't have any desire to change. I keep having Poudre Valley Air doing my service. Poudre Valley Air makes me feel safe and confident for the next season, whether it's fall or spring!"

- Elaine B. Loveland, CO

"In the twenty-two years since we've been in our home, Poudre Valley Air has installed a new furnace and a central air conditioner. They have been very prompt in their service appointment times. We have been very pleased with their overall service. We did have one unfortunate bad experience with them involving a furnace motor. We spoke to them and they were very fair in reaching a satisfactory settlement with that. They are capable people. I would certainly recommend them to anyone."

- Rae and Louise B. Fort Collins, CO

"I have had Poudre Valley Air coming out for a long time, and they're excellent. I can't think of a bad experience with them. Their technicians are very knowledgeable but not pushy. When we asked questions about upgrading our gas detection system, they gave us a lot of information. We did do the upgrade, but I appreciate that they didn't push and waited until we could afford it. Now we have more comfort knowing that it's installed. Also, my husband bought a new air filtration system, which was great for his allergies."

- Peggy B. Fort Collins, CO

"I had problem with my furnace not turning on and I called Poudre Valley Air. They came to my house and fixed the problem within 30 minutes. They were quick in response and their price was fair."

- Dan B. Loveland, CO

"I purchased a TRANE furnace and A/C from PVA in 2003. The system has worked flawlessly and all of the service reps I've met during annual preventive maintenance have excellent - courteous, professional and willing to take the time to answer all my questions and concerns. I recommend this company without reservation."

- Jim F. Fort Collins, CO

"On June 7th I called PVA just before they closed and they were able to send a tech out within an hour. The tech, Garry, was one of the most professional, nice, caring, honest, knowledgeable HVAC person I have worked with. In the future I will call PVA and request Garry. I highly recommend Poudre Valley Air, specifically Garry and his exceptional service, attitude and his ability to educate the customer. Thanks!"

- Chris C. Fort Collins, CO

"The only problem I had when dealing with Poudre Valley Air was that they were running late, and I was the one who had to call to see why they hadn't shown up. I would have liked to receive a call letting me know that the technicians were running behind from a previous job. The rest of the time it was fine. They answered any questions I had, and explained what they were doing. My husband showed up near the end, and they answered all of his questions as well. They put in a new AC unit.

We have used Poudre Valley Air a couple of times before this for minor things. They did some duct work in a bedroom, some maintenance, and they worked a couple of times on our old AC. The new AC is working fine so far. The technicians were very knowledgeable. They wore booties inside the house and covered anywhere they were going to be with tarp. They were good about dealing with the animals and keeping the doors closed as they went in and out."

- Debbie J. Loveland, CO

"I have used Poudre Valley Air for years. They service my two air conditioning units and two furnaces. They come every year to service the units, but when I have specific problems, they come right away. They are very responsive and prompt. They provide same-day service, and they call when they are on their way.
My experience has been very satisfying in terms of getting the service I need. The technicians are neat and respectful, and I just think Poudre Valley Air is a well-run company."

- Carol E. Fort Collins, CO

"They’re not happy until they are sure you are happy."

- John W. Cheyenne, WY

"Excellent service. No complaints. Very responsive & eager to do great business. Wouldn't go anywhere else."

- Doug S. Cheyenne, WY

"Pvair was much more professional and had better pricing. From sales to labor to office contacts everyone was exceedingly friendly, helpful and professional."

- Lisa M. Fort Collins, CO.

"Poudre Valley Air does all of our services and have for thirty-four years. They put in a new A/C unit, a heat pump, and everything has a good, clean look. They come on time and all they're people are just good people."

- Marty B. Fort Collins, CO

"Poudre Valley Air installed the a/c and a humidifier on the furnace. I have a service contract with them, so they come out during the fall to check the furnace, and then they come in the spring to check the a/c. The workers who come over are very patient, good listeners, and do great work. I'm hooked on Poudre Valley Air. They've treated me very well."

- Evelyn M. Fort Collins, CO

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