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Customer Testimonials

Glenn Haggard
Glenn Haggard
22:14 20 May 22
I needed a second AC unit for upstairs and it was completed within 2 weeks of my first phone call. The sales person and installation crew were extremely knowledgeable and professional. They paid close attention to the things I asked for and met all of my expectations. I would highly recommend Poudre Valley Air to anyone in need of HVAC services.
Darcie McAnally
Darcie McAnally
14:16 12 May 22
They showed up on time. Very professional and friendly. They did a very thorough job and explained the system before they left and made sure I was comfortable with everything before they left.
Kerry Zeigler
Kerry Zeigler
15:48 11 May 22
Pete Limbach
Pete Limbach
22:50 26 Apr 22
This was an excellent experience. Fast and friendly service. Very respectful folks. We had a lot of questions and all were answered. They took care of everything, so easy.
Thomas Bowser
Thomas Bowser
23:25 24 Mar 22
On time, good work, totally pleased.
Debbie Meschke
Debbie Meschke
14:29 24 Mar 22
I use Poudre Valley Air for all of my HVAC needs on my rental property in Fort Collins. Can generally get on their schedule quickly. Got a new furnace in two days.
Kristana Christian
Kristana Christian
19:10 17 Mar 22
I was impressed with the estimator, Andrew. I feel the quote was fair and hired them to replace my water heater and to fix my dryer venting. Caleb and Seth exceeded my expectations. They cleaned up the space, showed me how everything works, and revamped my dryer venting. Super impressed and will use them in the future.
Chris Weldon
Chris Weldon
17:19 11 Mar 22
Steve Parrish
Steve Parrish
22:43 10 Mar 22
Sue-Ellen J
Sue-Ellen J
21:46 06 Mar 22
My furnace stopped working on Thursday of this week. A technician came over and it seemed like the problem was fixed but that night the furnace stopped working again. I called Poudre Valley Air and the technician, Steve, came out twice. He ended up replacing the blower motor. He was responsive and very honest. He explained everything he did. Our Trane furnace and air conditioning unit were both installed by Poudre Valley Air in 2013 and we get a maintenance contract with them because they are dependable. I can’t speak highly enough about Steve, the technician. He was terrific.
Nate Walker
Nate Walker
20:23 26 Feb 22
Got an annual cleaning for my furnace in September 2021. They were on time and very professional. I'm a new homeowner, so they took the time to answer my questions about the system and gave me numerous options for some potential changes I was considering (and also which things probably aren't worth the money-so, honest). I look forward to using them next spring for my AC service.
Laila Dillsi
Laila Dillsi
15:48 20 Jan 22
Poudre Valley Air installed an ultra efficient recessed mini-split system throughout my home. Everything is mounted in the ceiling and is super sleek and clean. There is nothing exposed on the exterior walls of my house and there is no chunky box up high on the interior walls of my rooms. The system both heats and cools.Jason designed it. His technical knowledge and ability to design and problem solve completely surpassed everyone else I spoke with. I got estimates from 3 other HVAC companies. When I asked them about the type of system Jason was suggesting, they didn't know what he was talking about. One thought they could maybe do something similar but their estimate was fully double Jason's estimate. No kidding.There was a glitch with getting in all the parts in time (go figure, with Covid running strong) and I had an international tenant arriving soon. The staff of Poudre Valley absolutely bent over backwards trying to get this done for me. They called other hvac companies up and down the front range and were able to source the missing parts from them.Wyatt and his crew did the install. They worked almost around the clock to get my job done in time because they knew I was in a serious pinch. Their work was outstanding. This was a huge, complicated job and when they left, it was so clean I almost couldn't tell contractors had been there.Wyatt walked me through everything and taught how to best use and maintain my system.The service I received from Poudre Valley Air was unmatched. In this day and age, service like this is dying. They took the time to understand me and get to know me and they gave me and my project what was needed. It was an absolute pleasure to work with PVA. I can't recommend them enough!
Dan Fredal
Dan Fredal
05:10 21 Dec 21
Did a great job installing a humidifier in our furnace.
Todd Mowrer
Todd Mowrer
17:49 04 Nov 21
Wyatt and Dustin did an outstanding job installing our furnace. They are incredibly hard workers and very pleasant to have around. Excellent employees! Actually, everyone we had contact with at Poudre Valley Air was like this, including Dimitri who diagnosed our old dead furnace, and Rock who provided well explained options and an estimate for the work — even the person we first talked to on the phone asking for help! We were really relieved to get a new furnace before the single-digit nights the past two days! Someone up that line deserves an “atta person” for hiring an outstanding team. You are the ones we will judge other services by in the future!(Edit: I have had several more interactions with PVA and they have all been as good as the first two years ago.)
L P
L P
14:26 23 Oct 21
Incredible staff, and knowledgeable technicians. But they do not stock parts for anything but the line they sell. So plan in waits for parts. Also like everyone else they are stretched thin for employees and so plan on a wait for an appt also.Staff is super nice.Also they do a maintenance program that can save you money on calls and head off some problems.
Kevin Greeb
Kevin Greeb
00:45 31 Jul 21
The PVA people were great. Very helpful during the selection process, listened well and had great input. Everything went smoothly. Friendly staff, great installers.
Joel Rovnak
Joel Rovnak
20:35 28 Jul 21
Just paid the electric bill for the first full month with our new PVA second-floor mini split system. The upstairs office is comfortable for the first time in 15 years. The year-to-year power usage over the same period last year was 127 KWH less (27% reduction). The bill was $17.56 lower (37% reduction). We could never get the upstairs below 78° no matter how cold the downstairs was. Now it is perfectly comfortable upstairs and down with significant savings. The old unit doesn’t even come on until evening on these 90+° days. We didn't know going in whether we would save anything on electricity, but the new system is ultra efficient and is carrying the bulk of the cooling during the day…quietly…inside and outside.We picked Poudre Valley for their reasonable bid on the system and would go back for their excellent service.
Michelle Leschinsky
Michelle Leschinsky
22:07 23 Jul 21
Mark Hanna
Mark Hanna
17:50 15 Jul 21
Michael Payton
Michael Payton
22:00 01 Jul 21
Brody was great! Showed up on time, diagnosed the problem and had us going in no time.
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“There isn't a better company to work with. They were professional and knowledgeable.
Our first contact was with Rock. He knew what we needed and saw that we got it. It helped that Rock was once a technician and knew what products were available.
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– Jane L.

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“The workers came in time, wore booties and were otherwise very respectful of my home and furnishings. They explained what they were doing and why. Excellent experience.”

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“Outstanding in all regards. Thanks”

– Richard Z.

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“From the initial quote from Rock to Caleb and his team doing our installation, everything about this process was top notch and professional. We love our new system.”

– David A.

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“The technicians arrived promptly and were very helpful with explanations on how the humidifier system works and provided printed 'reminders' on the system controls.”

– Mary S.

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“The team really goes the extra mile. I’m very impressed with their knowledge and willingness to work with the customer ensuring proper sizing and fit while keeping costs as low as possible. Also impressed with the care and workmanship during install. System runs great!!!”

– Rick M.

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“project is in the middle right now; only concern is plans for thermostats and power for heat strips–waiting to learn what is the game plan”

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Poudre Valley Air proudly provides HVAC service to Fort Collins, Loveland, Colorado and Southeastern Wyoming and the surrounding communities. Visit our service area page for more coverage details, call us at 970-493-2050, or request service online today.

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