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Customer Testimonials

Laila Dillsi
Laila Dillsi
15:48 20 Jan 22
Poudre Valley Air installed an ultra efficient recessed mini-split system throughout my home. Everything is mounted in the ceiling and is super sleek and clean. There is nothing exposed on the exterior walls of my house and there is no chunky box up high on the interior walls of my rooms. The system both heats and cools.Jason designed it. His technical knowledge and ability to design and problem solve completely surpassed everyone else I spoke with. I got estimates from 3 other HVAC companies. When I asked them about the type of system Jason was suggesting, they didn't know what he was talking about. One thought they could maybe do something similar but their estimate was fully double Jason's estimate. No kidding.There was a glitch with getting in all the parts in time (go figure, with Covid running strong) and I had an international tenant arriving soon. The staff of Poudre Valley absolutely bent over backwards trying to get this done for me. They called other hvac companies up and down the front range and were able to source the missing parts from them.Wyatt and his crew did the install. They worked almost around the clock to get my job done in time because they knew I was in a serious pinch. Their work was outstanding. This was a huge, complicated job and when they left, it was so clean I almost couldn't tell contractors had been there.Wyatt walked me through everything and taught how to best use and maintain my system.The service I received from Poudre Valley Air was unmatched. In this day and age, service like this is dying. They took the time to understand me and get to know me and they gave me and my project what was needed. It was an absolute pleasure to work with PVA. I can't recommend them enough!
Dan Fredal
Dan Fredal
05:10 21 Dec 21
Did a great job installing a humidifier in our furnace.
Todd Mowrer
Todd Mowrer
17:49 04 Nov 21
Wyatt and Dustin did an outstanding job installing our furnace. They are incredibly hard workers and very pleasant to have around. Excellent employees! Actually, everyone we had contact with at Poudre Valley Air was like this, including Dimitri who diagnosed our old dead furnace, and Rock who provided well explained options and an estimate for the work — even the person we first talked to on the phone asking for help! We were really relieved to get a new furnace before the single-digit nights the past two days! Someone up that line deserves an “atta person” for hiring an outstanding team. You are the ones we will judge other services by in the future!(Edit: I have had several more interactions with PVA and they have all been as good as the first two years ago.)
L P
L P
14:26 23 Oct 21
Incredible staff, and knowledgeable technicians. But they do not stock parts for anything but the line they sell. So plan in waits for parts. Also like everyone else they are stretched thin for employees and so plan on a wait for an appt also.Staff is super nice.Also they do a maintenance program that can save you money on calls and head off some problems.
Kevin Greeb
Kevin Greeb
00:45 31 Jul 21
The PVA people were great. Very helpful during the selection process, listened well and had great input. Everything went smoothly. Friendly staff, great installers.
Joel Rovnak
Joel Rovnak
20:35 28 Jul 21
Just paid the electric bill for the first full month with our new PVA second-floor mini split system. The upstairs office is comfortable for the first time in 15 years. The year-to-year power usage over the same period last year was 127 KWH less (27% reduction). The bill was $17.56 lower (37% reduction). We could never get the upstairs below 78° no matter how cold the downstairs was. Now it is perfectly comfortable upstairs and down with significant savings. The old unit doesn’t even come on until evening on these 90+° days. We didn't know going in whether we would save anything on electricity, but the new system is ultra efficient and is carrying the bulk of the cooling during the day…quietly…inside and outside.We picked Poudre Valley for their reasonable bid on the system and would go back for their excellent service.
Michelle Leschinsky
Michelle Leschinsky
22:07 23 Jul 21
Mark Hanna
Mark Hanna
17:50 15 Jul 21
Michael Payton
Michael Payton
22:00 01 Jul 21
Brody was great! Showed up on time, diagnosed the problem and had us going in no time.
Camie
Camie
18:40 01 Jul 21
This is our second round with PVA. I did not questions if I should use them again. Great friendly service and competitive pricing. Would recommend!
Alexandra Gore
Alexandra Gore
16:27 01 Jul 21
They were great about giving me my options for my A/C, and then providing timely repairs.
Stephanie Rusk
Stephanie Rusk
12:19 01 Jul 21
If everyone was this considerate, timely, fair, professional, quick, and knowledgeable, all construction/remodel jobs would be an enjoyable experience. I could not be more pleased.
Barbara Paddack
Barbara Paddack
17:38 29 Jun 21
Robert Dickeson
Robert Dickeson
23:09 28 Jun 21
The staff from Poudre Valley Air were on time, were very professional, and conducted their work with efficiency and care. We would definitely recommend them to others. Bob and Ludie Dickeson, Estes Park.
Miguel Molina
Miguel Molina
22:44 28 Jun 21
Gloria
Gloria
20:44 28 Jun 21
Greg Speer
Greg Speer
17:04 28 Jun 21
Our technician, Larry, was very pleasant and efficient. The installation took very little time. He took plenty of time to explain how our new thermostat worked. All in all, a very satisfactory service call.
Lynne Dunton
Lynne Dunton
23:49 25 Jun 21
Nora Snell
Nora Snell
16:47 25 Jun 21
Nathan Hawkins
Nathan Hawkins
02:25 24 Jun 21
Complete install of AC unit including pad and electric in half of day! Easy to work with from beginning to end
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Gas Furnace Repair in Fort Collins, CO 80525

“I had a service call and after trying to talk to someone about my dissatisfaction with the cost, I finally got a call from Will Winchester. He was very condescending and rude. His accusation that I wanted the company to go out of business, as well as other accusations was uncalled for and very disrespectful. I suggest you have him take some training in customer service communications.” – Carol K.

Whole House Humidifier Installation in Fort Collins, CO 80525

“The technicians arrived promptly and were very helpful with explanations on how the humidifier system works and provided printed 'reminders' on the system controls.”

– Mary S.

Gas Furnace Installation in Fort Collins, CO 80525

“The team really goes the extra mile. I’m very impressed with their knowledge and willingness to work with the customer ensuring proper sizing and fit while keeping costs as low as possible. Also impressed with the care and workmanship during install. System runs great!!!”

– Rick M.

Air Conditioner Installation in Fort Collins, CO 80525

“project is in the middle right now; only concern is plans for thermostats and power for heat strips–waiting to learn what is the game plan”

– Abrams B.

Gas Furnace Replacement in Fort Collins, CO 80547

“Great service and great people!”

– Doug M.

Gas Furnace Replacement in Fort Collins, CO 80526

“Had a pleasant experience with front office and especially Andy for an estimate to replace my 33 year old furnace. Expecting the same next week with the installation process and the technicians. They have been beyond courteous and professional – I highly recommend!”

– Jonathan K.

Ductless Mini-Split Installation in Fort Collins, CO 80521

“I wanted to thank Poudre Valley Air and particularly Jaysen and Cory. Jaysen spend a lot of time reviewing the technical details of the system to help us pick the solution that would work best for us. We have an older house and the service team encountered a couple issues during installation. Cory did an excellent job of explaining those issues, discussing options and tradeoffs, and revising the design to accommodate the limitations encountered. We are delighted with the final result, the quality of work, and the folks that we were privileged to work with. I would highly recommend Poudre Valley Air.”

– Scott T.

Gas Furnace Maintenance in Fort Collins, CO 80521

“Savannah came out to do maintenance on my furnace. She was professional, friendly and provided great service. She clearly explained the scope of her work and the state of my furnace. Savannah provided a pleasant experience and I would absolutely recommend her!”

– Lisa B.

Furnace Installation in Fort Collins, CO 80526

“Interviewed 5 companies and PVA had best quality products at best price for us. Great sales experience with Rock Smith–so far, everything promised has been delivered. Techs arrived on time, and were respectful and organized. Huge thanks to Wyatt Winchester, Tyler Owen, and Dominik Rioz who did an expert, top quality installation. The system operation has been heavenly–had no idea how out of whack our old system was until we experienced this new set up. Getting ready to fire up the new a/c system and appreciate PVA's ongoing support to ensure all is operating as it should. You all are the best!! Thank you…”

– Leah B.

Gas Furnace Replacement in Fort Collins, CO 82009

“We first did business with PVA 20 years ago. getting a new furnace and air. Through the years we maintained a service contract. Most of the time we had Phillp whom we got to know quite well. Yesterday
our technicians were Michael, Tyler and Wyatt. They were professional, clean, courteous and careful. We would recommend PVA to anyone.”

– Tracy R.

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Poudre Valley Air proudly provides HVAC service to Fort Collins, Loveland, Colorado and Southeastern Wyoming and the surrounding communities. Visit our service area page for more coverage details, call us at 970-493-2050, or request service online today.

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