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Customer Testimonials

Al Lombardi
Al Lombardi
19:56 14 Jul 20
We have a service contract with PVA for our HVAC system. Furnace gets serviced once a year in the Fall and AC gets serviced once a year in the Spring (or in this case due to the pandemic, Summer). Today we had the AC service completed. We've owned this home less than a year. We knew the AC was old, but we did not know it was 25 years old! It's a York. They certainly don't build 'em like that anymore. Our tech was quite surprised to see how old it is and said it's 10+ years beyond it's expected life, but working perfectly. All tests spec'd out. I appreciate a reputable company with honest employees. Thanks, Jon.
Jacob Poore
Jacob Poore
02:52 03 Jul 20
Great service great prices always on time
Angela Conly
Angela Conly
19:14 01 Jul 20
I purchased my current air conditioner from Poudre Valley Air almost 20 years ago. A few years ago, PVA was not able to fit me in for a service call as soon as I needed, so I went with another company. After a horrible ecperience, it was a no brainer to go back with PVA.My AC was not working correctly. I called PVA this morning, and received a same day appointment. The service technician. Dane, was professional, knowledgeable, respectful and easy to talk with. The service was excellent, no upselling, and I was reminded why PVA has always been my go to. Thank you Dane for doing such an amazing job. We appreciate you and PVA!
Ben Killingsworth
Ben Killingsworth
14:59 30 Jun 20
Vance came out to work on our heat pump / AC unit and did a great job! PV Air was the third company to come out and try to fix it; a prior company recommended a ~$5,000 replacement job, but Vance took care of the problem in just a couple hours. Thank you!
Shaugna Ortiz
Shaugna Ortiz
04:35 03 Jun 20
Great service
James TD
James TD
20:54 22 May 20
This an exceptional company! They have been servicing both my heating and air conditioning systems for several years and I trust their knowledge and ethics. Jon Holman was my service tech today and I highly recommend him. I hope to see him in the future.
Steven Newton
Steven Newton
13:27 22 May 20
Leah B
Leah B
03:56 20 May 20
Interviewed 5 companies and found PVA to have best quality at best price for us. Sales experience with Rock was very good--so far, everything promised has been delivered. Research said installation expertise is critical. Felt like we got the best with Wyatt W., Tyler O., and Dominik R. On time, professional, respectful and expert. New system was fantastic through the winter! Had no idea how out of whack our old set up was until we experienced the new PVA work. Looking forward to summer with new ac thanks to PVA!!
Amy Vandegrift
Amy Vandegrift
20:05 07 Mar 20
Impeccable customer service
Betty Carlson
Betty Carlson
19:00 21 Feb 20
Kevin Harrington
Kevin Harrington
17:47 16 Feb 20
Poudre Valley Air delivered exceptional service and installation of a whole house humidifier and a new high efficiency 5" furnace filter system, with accommodating duct materials. Additionally, a modification to the duct system was necessary for the installation of additional laminated beams to support additional weight on the first floor. Poudre Valley performed the temporary removal and the replacement without any collateral damage, perhaps installing the removed materials to a better-than-original state.The service and installation was scheduled over three visits to accommodate the homeowners schedule, thus having experience with several PVA employees offering an opportunity to evaluate consistencies over time and personnel. Larry is a lead HVAC service representative who deserves recognition for his exceptional skills in the trade, quality workmanship, attention to detail, craftsmanship and polite respectful presentation. Tyler is another HVAC service representative who deserves recognition for his commitment, work ethics, efficiency, attention to detail, and polite, respectful presentation. Larry and Tyler were both respectful of our home. Any home repair service and/or system installation require some amount of intrusion to a home, and this is where Larry and Tyler working together as a team places these two individuals at the top for PVA.Rock Smith, the project manager provided the quotes for the work to be completed. Rock provided excellence in timeliness, estimates and oversight of the service installations and renovation work. PVA now has ownership of this account, for their delivery in quality service and value.Ask for Larry and Tyler as a team to perform your service installations for new and renovated HVAC needs of all types.
Patrick Henderson
Patrick Henderson
15:09 07 Jan 20
Excellent
Sue-Ellen J
Sue-Ellen J
16:18 06 Jan 20
Steve Ortiz
Steve Ortiz
01:16 28 Dec 19
Rock Smith helped us with a complicated HVAC issue with our home. He assured us it was straightforward and gave a fair and reasonable quotation. We're delighted with the wifi thermostats. Thanks PVA!
Stephanie Acajabon
Stephanie Acajabon
14:18 15 Dec 19
AMAZING service! We looked into other companies too. We are so happy we chose Poudre Valley and Air to install a new furnace and air conditioner system. The guys that installed our new system were super professional and very trustworthy. We will recommend them time and time again.
cheerboy888
cheerboy888
01:24 05 Dec 19
Exceptional service, friendly staff and very knowledgeable technicians. My 35 yr old furnace went out yesterday morning and I am currently enjoying heat from my new Trane S8X1. The chihuahuas and myself are truly grateful, thanks again for all your help! Highly recommend!
Sylvia Hackl
Sylvia Hackl
03:38 27 Nov 19
I have the Continue Care maintenance plan with Poudre Valley air. They're always there to help (like when my old furnace died on the coldest day of the year!). Phillip is usually the technician who comes to my house and he's friendly, knowledgeable, gives me all the details I need and... my cat loves him! My furnace and AC keep working thanks to Poudre Valley Air!
Larissa Gourd
Larissa Gourd
17:41 18 Nov 19
The tech that came out was polite and informed he fixed our heater quickly and was polite with the kids running around and dogs. he fixed our heater after two day of it being broke from another company not fixing it. Thank you guys so much.
Kenneth Klopfenstein
Kenneth Klopfenstein
19:03 13 Nov 19
Phillip arrived promptly at the scheduled time, greeted me warmly, donned his booties and went right to work. He was very professional in his work and conversations with me. He took time to explain clearly the needed repairs and the alternatives. I am very pleased with the quality of service we get from the capable technicians from Poudre Valley Air.
Philip Jauch
Philip Jauch
17:38 09 Nov 19
Dominick and Tyler did a fantastic job installing our new furnace. They took the extra time to find the correct solution for our situation and then to walk me through the use of the new model. Thanks guys!


Furnace Maintenance in Fort Collins, CO 80528

“I thought Jon did an excellent job in checking out the furnace, making any adjustments, and in discussing a humidifier replacement recommendation with me. He explained his reason for the recommendation, showed me the parts of the humidifier that were disrupting good performance, gave me options and prices for me to think about. However, from the information he provided, I was able to make a decision promptly. Jon set up the appointment. Jon is an efficient and qualified employee. Thank you.” – Linda H.

Gas Furnace Maintenance in Fort Collins, CO 80524

“Jon Holman, Technician, was very professional and courteous. He signed me up for the annual maintenance agreement and suggested we purchase a new humidifier for our furnace.”

– Rick G.

Gas Furnace Maintenance in Fort Collins, CO 80524

“Jon was on time, efficient, and very knowledgeable. He explained things to me as he checked out our furnace.
I would be happy to recommend him to my friends.

Dale L”

– Dale L.

Gas Furnace Maintenance in Fort Collins, CO 80526

“Jon Holman was very professional. He was on time for the service, very kind and very thorough and knowledgeable.”

– Lindsay S.

Air Duct Installation in Fort Collins, CO 80525

“Wyatt and Tyler installed an undercabinet hood vent, ducting through the roof.
They were professional, knowledgeable and did a great job. They had a couple of obstacles which they overcame and the final results were very professional. Highly recommended.”

– WAYNE M M.

Gas Furnace Maintenance in Fort Collins, CO 80525

“I ask for Phillip whenever I have my semi-annual maintenance or other work such as duct cleaning. Phillip is professional, knowledgeable, thorough and friendly.”

– Bill G.

Gas Furnace Maintenance in Fort Collins, CO 80524

“Jon is a success story. He should be a motivational speaker at high schools. Started a 17 and is now 22 and buying a house. Zero det. He is a keeper. P.S. He did a great job at 17212. PVA has a great apprentice program.”

– George H.

Gas Furnace Installation in Fort Collins, CO 80526

“The installation of my new furnace went very smoothly. Dominik did a good job afterwards of explaining what they'd done and how things worked. Both installers were polite and friendly.”

– John M.

Gas Furnace Maintenance in Fort Collins, CO 80525

“"Friendly Phillip" always does such a professional and efficient job of maintaining our heating and cooling system. Answering our many questions with his wealth of knowledge of our entire system is appreciated!”

– Christine L.

Gas Furnace Maintenance in Fort Collins, CO 80526

“Phillip has always done a top notch job of servicing our equipment.”

– Kenneth D.

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Poudre Valley Air proudly provides HVAC service to Fort Collins, Loveland, Colorado and Southeastern Wyoming and the surrounding communities. Visit our service area page for more coverage details, call us at 970-493-2050, or request service online today.

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