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Customer Testimonials

Al Lombardi
Al Lombardi
19:56 14 Jul 20
We have a service contract with PVA for our HVAC system. Furnace gets serviced once a year in the Fall and AC gets serviced once a year in the Spring (or in this case due to the pandemic, Summer). Today we had the AC service completed. We've owned this home less than a year. We knew the AC was old, but we did not know it was 25 years old! It's a York. They certainly don't build 'em like that anymore. Our tech was quite surprised to see how old it is and said it's 10+ years beyond it's expected life, but working perfectly. All tests spec'd out. I appreciate a reputable company with honest employees. Thanks, Jon.
Jacob Poore
Jacob Poore
02:52 03 Jul 20
Great service great prices always on time
Angela Conly
Angela Conly
19:14 01 Jul 20
I purchased my current air conditioner from Poudre Valley Air almost 20 years ago. A few years ago, PVA was not able to fit me in for a service call as soon as I needed, so I went with another company. After a horrible ecperience, it was a no brainer to go back with PVA.My AC was not working correctly. I called PVA this morning, and received a same day appointment. The service technician. Dane, was professional, knowledgeable, respectful and easy to talk with. The service was excellent, no upselling, and I was reminded why PVA has always been my go to. Thank you Dane for doing such an amazing job. We appreciate you and PVA!
Ben Killingsworth
Ben Killingsworth
14:59 30 Jun 20
Vance came out to work on our heat pump / AC unit and did a great job! PV Air was the third company to come out and try to fix it; a prior company recommended a ~$5,000 replacement job, but Vance took care of the problem in just a couple hours. Thank you!
Shaugna Ortiz
Shaugna Ortiz
04:35 03 Jun 20
Great service
James TD
James TD
20:54 22 May 20
This an exceptional company! They have been servicing both my heating and air conditioning systems for several years and I trust their knowledge and ethics. Jon Holman was my service tech today and I highly recommend him. I hope to see him in the future.
Steven Newton
Steven Newton
13:27 22 May 20
Leah B
Leah B
03:56 20 May 20
Interviewed 5 companies and found PVA to have best quality at best price for us. Sales experience with Rock was very good--so far, everything promised has been delivered. Research said installation expertise is critical. Felt like we got the best with Wyatt W., Tyler O., and Dominik R. On time, professional, respectful and expert. New system was fantastic through the winter! Had no idea how out of whack our old set up was until we experienced the new PVA work. Looking forward to summer with new ac thanks to PVA!!
Amy Vandegrift
Amy Vandegrift
20:05 07 Mar 20
Impeccable customer service
Betty Carlson
Betty Carlson
19:00 21 Feb 20
Kevin Harrington
Kevin Harrington
17:47 16 Feb 20
Poudre Valley Air delivered exceptional service and installation of a whole house humidifier and a new high efficiency 5" furnace filter system, with accommodating duct materials. Additionally, a modification to the duct system was necessary for the installation of additional laminated beams to support additional weight on the first floor. Poudre Valley performed the temporary removal and the replacement without any collateral damage, perhaps installing the removed materials to a better-than-original state.The service and installation was scheduled over three visits to accommodate the homeowners schedule, thus having experience with several PVA employees offering an opportunity to evaluate consistencies over time and personnel. Larry is a lead HVAC service representative who deserves recognition for his exceptional skills in the trade, quality workmanship, attention to detail, craftsmanship and polite respectful presentation. Tyler is another HVAC service representative who deserves recognition for his commitment, work ethics, efficiency, attention to detail, and polite, respectful presentation. Larry and Tyler were both respectful of our home. Any home repair service and/or system installation require some amount of intrusion to a home, and this is where Larry and Tyler working together as a team places these two individuals at the top for PVA.Rock Smith, the project manager provided the quotes for the work to be completed. Rock provided excellence in timeliness, estimates and oversight of the service installations and renovation work. PVA now has ownership of this account, for their delivery in quality service and value.Ask for Larry and Tyler as a team to perform your service installations for new and renovated HVAC needs of all types.
Patrick Henderson
Patrick Henderson
15:09 07 Jan 20
Excellent
Sue-Ellen J
Sue-Ellen J
16:18 06 Jan 20
Steve Ortiz
Steve Ortiz
01:16 28 Dec 19
Rock Smith helped us with a complicated HVAC issue with our home. He assured us it was straightforward and gave a fair and reasonable quotation. We're delighted with the wifi thermostats. Thanks PVA!
Stephanie Acajabon
Stephanie Acajabon
14:18 15 Dec 19
AMAZING service! We looked into other companies too. We are so happy we chose Poudre Valley and Air to install a new furnace and air conditioner system. The guys that installed our new system were super professional and very trustworthy. We will recommend them time and time again.
cheerboy888
cheerboy888
01:24 05 Dec 19
Exceptional service, friendly staff and very knowledgeable technicians. My 35 yr old furnace went out yesterday morning and I am currently enjoying heat from my new Trane S8X1. The chihuahuas and myself are truly grateful, thanks again for all your help! Highly recommend!
Sylvia Hackl
Sylvia Hackl
03:38 27 Nov 19
I have the Continue Care maintenance plan with Poudre Valley air. They're always there to help (like when my old furnace died on the coldest day of the year!). Phillip is usually the technician who comes to my house and he's friendly, knowledgeable, gives me all the details I need and... my cat loves him! My furnace and AC keep working thanks to Poudre Valley Air!
Larissa Gourd
Larissa Gourd
17:41 18 Nov 19
The tech that came out was polite and informed he fixed our heater quickly and was polite with the kids running around and dogs. he fixed our heater after two day of it being broke from another company not fixing it. Thank you guys so much.
Kenneth Klopfenstein
Kenneth Klopfenstein
19:03 13 Nov 19
Phillip arrived promptly at the scheduled time, greeted me warmly, donned his booties and went right to work. He was very professional in his work and conversations with me. He took time to explain clearly the needed repairs and the alternatives. I am very pleased with the quality of service we get from the capable technicians from Poudre Valley Air.
Philip Jauch
Philip Jauch
17:38 09 Nov 19
Dominick and Tyler did a fantastic job installing our new furnace. They took the extra time to find the correct solution for our situation and then to walk me through the use of the new model. Thanks guys!


Gas Furnace Maintenance in Cheyenne, CO 82009

“Phillip did a good job and explained the furnace inner workings.” – Colleen M.

Gas Furnace Maintenance in Fort Collins, CO 80521

“We’ve had our furnace and AC serviced by Phillip for a few years now. He is always professional, very friendly and helpful if we have any questions. We trust Phillip completely and highly recommend him and Poudre Valley Air.”

– Laura D.

Gas Furnace Installation in Estes Park, CO 80517

“From start to finish it was great. Rock was upfront and very knowledgeable during the quote and it came in much less than the other quotes we received. Larry and Tyler were awesome with the install in a small crawl space and left everything very clean. Absolutely no complaints and honestly the best contractors we have worked with so far in Colorado. 100% recommend.”

– Jeff W.

Gas Furnace Replacement in Fort Collins, CO 80525

“Wyatt Winchester and Dustin Clay were the installation technicians for our furnace replacement and we couldn't have been more impressed. Both young men were polite, professional and went out of their way to make sure that our installation went smoothly. If these two employees are representative of the way PVA conducts business, then we will certainly be repeat customers.”

– Terry C.

Gas Furnace Replacement in Fort Collins, CO 80528

“We recently had a new furnace and air conditioner replaced. We were pleased with everyone from the sales person to the installers. Very professional and knowledgeable. The installers solved a couple issues from the previous installation when the home was built, which was resolved quickly and well with their experience. I think they went above and beyond what other companies would have done for us.”

– Susan Z.

Gas Furnace Maintenance in Fort Collins, CO 80521

“Phillip was here on September 30, 2019 to do fall maintenance on our heating system. He was prompt to arrive. He was very good and explained what he checked. We are very satisfied with his work. Thank you so much.”

– Nina V.

Gas Furnace Maintenance in Loveland, CO 80538

“Showed up about 10 am and worked until 11 am on September 23.
Wore shoe socks to not track dirt.
Worked independently.
Notified me of repairs/replacements needed and explained costs versus benefits.
Personable and helpful.”

– Rick B.

Gas Furnace Replacement in Longmont, CO 80503

“We have been so please with Poudre Valley Air from the salesman to the customer care after the installation. The service technicians, Larry and Tyler, were friendly, knowledgeable, and professional.”

– Lori P.

Water Heater Installation in Fort Collins, CO 80526

“I really appreciated the time and effort that Larry G. and Cory M. gave to the installation of my new water heater. In addition to all the information they gave me, they also answered many questions I had. They were so efficient and did such a clean job. Very easy to talk too. I highly recommend them and thank them.”

– Pam S.

Gas Furnace Replacement in Fort Collins, CO 80525

“Thank you all for the great job of replacing my furnace system.
Andy was very helpful and knowledgeable in explaining the system choices and pricing.
Cory and Tyler did a fantastic job with the installation. No mess. Great explanation of how to use the new system.
Thank you again.”

– MARY D.

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Poudre Valley Air proudly provides HVAC service to Fort Collins, Loveland, Colorado and Southeastern Wyoming and the surrounding communities. Visit our service area page for more coverage details, call us at 970-493-2050, or request service online today.

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