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Customer Testimonials

Amy Vandegrift
Amy Vandegrift
20:05 07 Mar 20
Impeccable customer service
Betty Carlson
Betty Carlson
19:00 21 Feb 20
Kevin Harrington
Kevin Harrington
17:47 16 Feb 20
Poudre Valley Air delivered exceptional service and installation of a whole house humidifier and a new high efficiency 5" furnace filter system, with accommodating duct materials. Additionally, a modification to the duct system was necessary for the installation of additional laminated beams to support additional weight on the first floor. Poudre Valley performed the temporary removal and the replacement without any collateral damage, perhaps installing the removed materials to a better-than-original state.The service and installation was scheduled over three visits to accommodate the homeowners schedule, thus having experience with several PVA employees offering an opportunity to evaluate consistencies over time and personnel. Larry is a lead HVAC service representative who deserves recognition for his exceptional skills in the trade, quality workmanship, attention to detail, craftsmanship and polite respectful presentation. Tyler is another HVAC service representative who deserves recognition for his commitment, work ethics, efficiency, attention to detail, and polite, respectful presentation. Larry and Tyler were both respectful of our home. Any home repair service and/or system installation require some amount of intrusion to a home, and this is where Larry and Tyler working together as a team places these two individuals at the top for PVA.Rock Smith, the project manager provided the quotes for the work to be completed. Rock provided excellence in timeliness, estimates and oversight of the service installations and renovation work. PVA now has ownership of this account, for their delivery in quality service and value.Ask for Larry and Tyler as a team to perform your service installations for new and renovated HVAC needs of all types.
Patrick Henderson
Patrick Henderson
15:09 07 Jan 20
Excellent
Sue-Ellen J
Sue-Ellen J
16:18 06 Jan 20
Steve Ortiz
Steve Ortiz
01:16 28 Dec 19
Rock Smith helped us with a complicated HVAC issue with our home. He assured us it was straightforward and gave a fair and reasonable quotation. We're delighted with the wifi thermostats. Thanks PVA!
Stephanie Acajabon
Stephanie Acajabon
14:18 15 Dec 19
AMAZING service! We looked into other companies too. We are so happy we chose Poudre Valley and Air to install a new furnace and air conditioner system. The guys that installed our new system were super professional and very trustworthy. We will recommend them time and time again.
cheerboy888
cheerboy888
01:24 05 Dec 19
Exceptional service, friendly staff and very knowledgeable technicians. My 35 yr old furnace went out yesterday morning and I am currently enjoying heat from my new Trane S8X1. The chihuahuas and myself are truly grateful, thanks again for all your help! Highly recommend!
Sylvia Hackl
Sylvia Hackl
03:38 27 Nov 19
I have the Continue Care maintenance plan with Poudre Valley air. They're always there to help (like when my old furnace died on the coldest day of the year!). Phillip is usually the technician who comes to my house and he's friendly, knowledgeable, gives me all the details I need and... my cat loves him! My furnace and AC keep working thanks to Poudre Valley Air!
Larissa Gourd
Larissa Gourd
17:41 18 Nov 19
The tech that came out was polite and informed he fixed our heater quickly and was polite with the kids running around and dogs. he fixed our heater after two day of it being broke from another company not fixing it. Thank you guys so much.
Kenneth Klopfenstein
Kenneth Klopfenstein
19:03 13 Nov 19
Phillip arrived promptly at the scheduled time, greeted me warmly, donned his booties and went right to work. He was very professional in his work and conversations with me. He took time to explain clearly the needed repairs and the alternatives. I am very pleased with the quality of service we get from the capable technicians from Poudre Valley Air.
Philip Jauch
Philip Jauch
17:38 09 Nov 19
Dominick and Tyler did a fantastic job installing our new furnace. They took the extra time to find the correct solution for our situation and then to walk me through the use of the new model. Thanks guys!
Sally Hartshorn
Sally Hartshorn
18:09 05 Nov 19
A prior contractor did not reinstall our humidifier correctly , left it a mess. We fixed it all but it still didn't work. Poudre Valley Air came in and found the problem, (unattached wire)charged only for the service visit as my husband was able to then fix the problem himself. Saved us money, polite and ethical. Highly recommend.
David
David
14:42 01 Nov 19
We have used them since 1988 for heating/air products. Very good service. If they make a mistake, they make it right at no cost. No one is perfect. It is how you handle the problems that counts.
Milt Mays
Milt Mays
16:24 31 Oct 19
PV Air has always serviced our system and today Jon took extra time with me on several questions. Thanks.
camilla girard
camilla girard
23:26 23 Oct 19
I have used Poudre Valley Air for years, getting the yearly maintenance plan which covers both an A/C and a furnace check. Today Phillip and Jacob came to clean the ducts, and did a great job! Reliable, friendly, and trustworthy!
Kim Hawk
Kim Hawk
22:17 21 Oct 19
They installed our A/C in 1995 - the unit is still going strong!
Irve Denenberg
Irve Denenberg
18:42 18 Oct 19
Ann Magennis
Ann Magennis
22:45 12 Oct 19
Very recently I had to have a new furnace. Dominik and Lam took out the old one and installed the new one very quickly and efficiently. I was especially appreciative of not having any cleanup to do when the job was done. Very nice, thanks.
Bill Loy
Bill Loy
17:21 08 Oct 19
Phillip just completed our fall furnace service. As usual, he was very courteous and did a great job. We needed to have the humidifier filter replaced and it was nice to learn that he had a replacement filter in his truck. All in all, a job well done.


Gas Furnace Maintenance in Fort Collins, CO 80521

“We’ve had our furnace and AC serviced by Phillip for a few years now. He is always professional, very friendly and helpful if we have any questions. We trust Phillip completely and highly recommend him and Poudre Valley Air.” – Laura D.

Gas Furnace Installation in Estes Park, CO 80517

“From start to finish it was great. Rock was upfront and very knowledgeable during the quote and it came in much less than the other quotes we received. Larry and Tyler were awesome with the install in a small crawl space and left everything very clean. Absolutely no complaints and honestly the best contractors we have worked with so far in Colorado. 100% recommend.”

– Jeff W.

Gas Furnace Replacement in Fort Collins, CO 80525

“Wyatt Winchester and Dustin Clay were the installation technicians for our furnace replacement and we couldn't have been more impressed. Both young men were polite, professional and went out of their way to make sure that our installation went smoothly. If these two employees are representative of the way PVA conducts business, then we will certainly be repeat customers.”

– Terry C.

Gas Furnace Replacement in Fort Collins, CO 80528

“We recently had a new furnace and air conditioner replaced. We were pleased with everyone from the sales person to the installers. Very professional and knowledgeable. The installers solved a couple issues from the previous installation when the home was built, which was resolved quickly and well with their experience. I think they went above and beyond what other companies would have done for us.”

– Susan Z.

Gas Furnace Maintenance in Fort Collins, CO 80521

“Phillip was here on September 30, 2019 to do fall maintenance on our heating system. He was prompt to arrive. He was very good and explained what he checked. We are very satisfied with his work. Thank you so much.”

– Nina V.

Gas Furnace Maintenance in Loveland, CO 80538

“Showed up about 10 am and worked until 11 am on September 23.
Wore shoe socks to not track dirt.
Worked independently.
Notified me of repairs/replacements needed and explained costs versus benefits.
Personable and helpful.”

– Rick B.

Gas Furnace Replacement in Longmont, CO 80503

“We have been so please with Poudre Valley Air from the salesman to the customer care after the installation. The service technicians, Larry and Tyler, were friendly, knowledgeable, and professional.”

– Lori P.

Water Heater Installation in Fort Collins, CO 80526

“I really appreciated the time and effort that Larry G. and Cory M. gave to the installation of my new water heater. In addition to all the information they gave me, they also answered many questions I had. They were so efficient and did such a clean job. Very easy to talk too. I highly recommend them and thank them.”

– Pam S.

Gas Furnace Replacement in Fort Collins, CO 80525

“Thank you all for the great job of replacing my furnace system.
Andy was very helpful and knowledgeable in explaining the system choices and pricing.
Cory and Tyler did a fantastic job with the installation. No mess. Great explanation of how to use the new system.
Thank you again.”

– MARY D.

Air Conditioner Repair in Fort Collins, CO 80524

“I want to commend the service we received from your technician Mike H. to repair our malfunctioning A/C unit. It is getting pretty old and thought we would have to replace it. Mike arrived promptly, quickly diagnosed our issues, explained the repairs needed, gave us an estimate, and went to work get us back on line. The whole process only took a couple of hours and he serviced our whole system. He was honest, telling us the unit is still functional, and simply required a couple of key parts and would probably last us the rest of this season. It saved us thousands that a new unit would have cost. This fall we need to consider replacing our entire HVAC system and I will be calling Poudre Valley Air to get that done. Excellent work, great customer service, prompt and reliable!!!! You will always get out service.”

– Kent G.

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Poudre Valley Air proudly provides HVAC service to Fort Collins, Loveland, Colorado and Southeastern Wyoming and the surrounding communities. Visit our service area page for more coverage details, call us at 970-493-2050, or request service online today.

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