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Customer Testimonials

Betty Carlson
Betty Carlson
19:00 21 Feb 20
Kevin Harrington
Kevin Harrington
17:47 16 Feb 20
Poudre Valley Air delivered exceptional service and installation of a whole house humidifier and a new high efficiency 5" furnace filter system, with accommodating duct materials. Additionally, a modification to the duct system was necessary for the installation of additional laminated beams to support additional weight on the first floor. Poudre Valley performed the temporary removal and the replacement without any collateral damage, perhaps installing the removed materials to a better-than-original state.The service and installation was scheduled over three visits to accommodate the homeowners schedule, thus having experience with several PVA employees offering an opportunity to evaluate consistencies over time and personnel. Larry is a lead HVAC service representative who deserves recognition for his exceptional skills in the trade, quality workmanship, attention to detail, craftsmanship and polite respectful presentation. Tyler is another HVAC service representative who deserves recognition for his commitment, work ethics, efficiency, attention to detail, and polite, respectful presentation. Larry and Tyler were both respectful of our home. Any home repair service and/or system installation require some amount of intrusion to a home, and this is where Larry and Tyler working together as a team places these two individuals at the top for PVA.Rock Smith, the project manager provided the quotes for the work to be completed. Rock provided excellence in timeliness, estimates and oversight of the service installations and renovation work. PVA now has ownership of this account, for their delivery in quality service and value.Ask for Larry and Tyler as a team to perform your service installations for new and renovated HVAC needs of all types.
Patrick Henderson
Patrick Henderson
15:09 07 Jan 20
Excellent
Sue-Ellen J
Sue-Ellen J
16:18 06 Jan 20
Steve Ortiz
Steve Ortiz
01:16 28 Dec 19
Rock Smith helped us with a complicated HVAC issue with our home. He assured us it was straightforward and gave a fair and reasonable quotation. We're delighted with the wifi thermostats. Thanks PVA!
Stephanie Acajabon
Stephanie Acajabon
14:18 15 Dec 19
AMAZING service! We looked into other companies too. We are so happy we chose Poudre Valley and Air to install a new furnace and air conditioner system. The guys that installed our new system were super professional and very trustworthy. We will recommend them time and time again.
cheerboy888
cheerboy888
01:24 05 Dec 19
Exceptional service, friendly staff and very knowledgeable technicians. My 35 yr old furnace went out yesterday morning and I am currently enjoying heat from my new Trane S8X1. The chihuahuas and myself are truly grateful, thanks again for all your help! Highly recommend!
Sylvia Hackl
Sylvia Hackl
03:38 27 Nov 19
I have the Continue Care maintenance plan with Poudre Valley air. They're always there to help (like when my old furnace died on the coldest day of the year!). Phillip is usually the technician who comes to my house and he's friendly, knowledgeable, gives me all the details I need and... my cat loves him! My furnace and AC keep working thanks to Poudre Valley Air!
Larissa Gourd
Larissa Gourd
17:41 18 Nov 19
The tech that came out was polite and informed he fixed our heater quickly and was polite with the kids running around and dogs. he fixed our heater after two day of it being broke from another company not fixing it. Thank you guys so much.
Kenneth Klopfenstein
Kenneth Klopfenstein
19:03 13 Nov 19
Phillip arrived promptly at the scheduled time, greeted me warmly, donned his booties and went right to work. He was very professional in his work and conversations with me. He took time to explain clearly the needed repairs and the alternatives. I am very pleased with the quality of service we get from the capable technicians from Poudre Valley Air.
Philip Jauch
Philip Jauch
17:38 09 Nov 19
Dominick and Tyler did a fantastic job installing our new furnace. They took the extra time to find the correct solution for our situation and then to walk me through the use of the new model. Thanks guys!
Sally Hartshorn
Sally Hartshorn
18:09 05 Nov 19
A prior contractor did not reinstall our humidifier correctly , left it a mess. We fixed it all but it still didn't work. Poudre Valley Air came in and found the problem, (unattached wire)charged only for the service visit as my husband was able to then fix the problem himself. Saved us money, polite and ethical. Highly recommend.
David
David
14:42 01 Nov 19
We have used them since 1988 for heating/air products. Very good service. If they make a mistake, they make it right at no cost. No one is perfect. It is how you handle the problems that counts.
Milt Mays
Milt Mays
16:24 31 Oct 19
PV Air has always serviced our system and today Jon took extra time with me on several questions. Thanks.
camilla girard
camilla girard
23:26 23 Oct 19
I have used Poudre Valley Air for years, getting the yearly maintenance plan which covers both an A/C and a furnace check. Today Phillip and Jacob came to clean the ducts, and did a great job! Reliable, friendly, and trustworthy!
Kim Hawk
Kim Hawk
22:17 21 Oct 19
They installed our A/C in 1995 - the unit is still going strong!
Irve Denenberg
Irve Denenberg
18:42 18 Oct 19
Ann Magennis
Ann Magennis
22:45 12 Oct 19
Very recently I had to have a new furnace. Dominik and Lam took out the old one and installed the new one very quickly and efficiently. I was especially appreciative of not having any cleanup to do when the job was done. Very nice, thanks.
Bill Loy
Bill Loy
17:21 08 Oct 19
Phillip just completed our fall furnace service. As usual, he was very courteous and did a great job. We needed to have the humidifier filter replaced and it was nice to learn that he had a replacement filter in his truck. All in all, a job well done.
Ande Havenar
Ande Havenar
17:17 02 Oct 19
Recently Steve Z came to our house and did a fall furnace service. He was on time, friendly and knowledgeable. Thanks Steve.


Air Conditioner Maintenance in Fort Collins, CO 80528

“Phillip was very professional, courteous and thorough. I request him for my spring and fall maintenance check.” – Keith N.

Air Conditioner Maintenance in Windsor, CO 80550

“Steve went above and beyond to ensure that our house was safe and that my husband i understood everything. Thank you Poudre Valley Air!”

– Alex M.

Air Conditioner Maintenance in Windsor, CO 80528

“We were excited to see Steve Z. is back helping customers with their heating/A.C systems. We had our furnace maintenance check in the fall and was sad to hear Steve Z. was no longer with you. We were somewhat disappointed in the tech that arrived in the fall as his customer skill set was no where near to what Steve Z. performs. Steve is very thorough in his system evaluation, explains what he has done, goes over each item on the worksheet, and makes recommendations when needed. And always asks if we want to continue the comfort care agreement. He is super friendly and shows up at the door with a smile. What a great representative for PVAir, make sure to keep this guy on your staff he is doing a great job!!”

– Rand C.

Air Conditioner Maintenance in Fort Collins, CO 80521

“Philip is always great at letting me know where my furnace and airconditioner is at and when I need to replace these items. I feel I can depend on his expertise and honesty.”

– Vicki J.

Air Conditioner Maintenance in Fort Collins, CO 80524

“Phillip was the service representative who came today. Polite, knowledgeable, helpful, etc. describes him very well. In fact, l would like to have him continue to be the person who services our annual maintenance contract.”

– William L.

Air Conditioner Maintenance in Fort Collins, CO 80525

“Phillip is an excellent Tech and is quite personable in dealing with your customers. On time, courteous and pays attention to the details of keeping our system in top running order. Thanks for sending such a fine well qualified employee.”

– Paul B.

Air Conditioner Maintenance in Fort Collins, CO 80525

“Phillip always does the work efficiently and cleans up. He makes me feel like a valued customer.
I will always request him.”

– Laurene A.

Air Duct Maintenance in Loveland, CO 80538-3536

“Phillip was our technician today. He was very knowledgeable and helpful with explaining what he was seeing and found.
Did an excellent job.”

– Paul S.

Whole House Humidifier Repair in Fort Collins, CO 80528

“Steve Zieska came to check my humidifier and long story short it needed a new transformer plus pad and the knowledge to fix it all. He is very personable and I would want him do my service calls in the future!”

– Virginia M. G.

Whole House Humidifier Repair in Fort Collins, CO 80528

“Steve Zieska came to check my humidifier and long story short it needed a new transformer plus pad and the knowledge to fix it all. He is very personable and I would want him do my service calls in the future!”

– Virginia M. G.

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Call us at 970-493-2050!


Poudre Valley Air proudly provides HVAC service to Fort Collins, Loveland, Colorado and Southeastern Wyoming and the surrounding communities. Visit our service area page for more coverage details, call us at 970-493-2050, or request service online today.

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