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Customer Testimonials

Laila Dillsi
Laila Dillsi
15:48 20 Jan 22
Poudre Valley Air installed an ultra efficient recessed mini-split system throughout my home. Everything is mounted in the ceiling and is super sleek and clean. There is nothing exposed on the exterior walls of my house and there is no chunky box up high on the interior walls of my rooms. The system both heats and cools.Jason designed it. His technical knowledge and ability to design and problem solve completely surpassed everyone else I spoke with. I got estimates from 3 other HVAC companies. When I asked them about the type of system Jason was suggesting, they didn't know what he was talking about. One thought they could maybe do something similar but their estimate was fully double Jason's estimate. No kidding.There was a glitch with getting in all the parts in time (go figure, with Covid running strong) and I had an international tenant arriving soon. The staff of Poudre Valley absolutely bent over backwards trying to get this done for me. They called other hvac companies up and down the front range and were able to source the missing parts from them.Wyatt and his crew did the install. They worked almost around the clock to get my job done in time because they knew I was in a serious pinch. Their work was outstanding. This was a huge, complicated job and when they left, it was so clean I almost couldn't tell contractors had been there.Wyatt walked me through everything and taught how to best use and maintain my system.The service I received from Poudre Valley Air was unmatched. In this day and age, service like this is dying. They took the time to understand me and get to know me and they gave me and my project what was needed. It was an absolute pleasure to work with PVA. I can't recommend them enough!
Dan Fredal
Dan Fredal
05:10 21 Dec 21
Did a great job installing a humidifier in our furnace.
Todd Mowrer
Todd Mowrer
17:49 04 Nov 21
Wyatt and Dustin did an outstanding job installing our furnace. They are incredibly hard workers and very pleasant to have around. Excellent employees! Actually, everyone we had contact with at Poudre Valley Air was like this, including Dimitri who diagnosed our old dead furnace, and Rock who provided well explained options and an estimate for the work — even the person we first talked to on the phone asking for help! We were really relieved to get a new furnace before the single-digit nights the past two days! Someone up that line deserves an “atta person” for hiring an outstanding team. You are the ones we will judge other services by in the future!(Edit: I have had several more interactions with PVA and they have all been as good as the first two years ago.)
L P
L P
14:26 23 Oct 21
Incredible staff, and knowledgeable technicians. But they do not stock parts for anything but the line they sell. So plan in waits for parts. Also like everyone else they are stretched thin for employees and so plan on a wait for an appt also.Staff is super nice.Also they do a maintenance program that can save you money on calls and head off some problems.
Kevin Greeb
Kevin Greeb
00:45 31 Jul 21
The PVA people were great. Very helpful during the selection process, listened well and had great input. Everything went smoothly. Friendly staff, great installers.
Joel Rovnak
Joel Rovnak
20:35 28 Jul 21
Just paid the electric bill for the first full month with our new PVA second-floor mini split system. The upstairs office is comfortable for the first time in 15 years. The year-to-year power usage over the same period last year was 127 KWH less (27% reduction). The bill was $17.56 lower (37% reduction). We could never get the upstairs below 78° no matter how cold the downstairs was. Now it is perfectly comfortable upstairs and down with significant savings. The old unit doesn’t even come on until evening on these 90+° days. We didn't know going in whether we would save anything on electricity, but the new system is ultra efficient and is carrying the bulk of the cooling during the day…quietly…inside and outside.We picked Poudre Valley for their reasonable bid on the system and would go back for their excellent service.
Michelle Leschinsky
Michelle Leschinsky
22:07 23 Jul 21
Mark Hanna
Mark Hanna
17:50 15 Jul 21
Michael Payton
Michael Payton
22:00 01 Jul 21
Brody was great! Showed up on time, diagnosed the problem and had us going in no time.
Camie
Camie
18:40 01 Jul 21
This is our second round with PVA. I did not questions if I should use them again. Great friendly service and competitive pricing. Would recommend!
Alexandra Gore
Alexandra Gore
16:27 01 Jul 21
They were great about giving me my options for my A/C, and then providing timely repairs.
Stephanie Rusk
Stephanie Rusk
12:19 01 Jul 21
If everyone was this considerate, timely, fair, professional, quick, and knowledgeable, all construction/remodel jobs would be an enjoyable experience. I could not be more pleased.
Barbara Paddack
Barbara Paddack
17:38 29 Jun 21
Robert Dickeson
Robert Dickeson
23:09 28 Jun 21
The staff from Poudre Valley Air were on time, were very professional, and conducted their work with efficiency and care. We would definitely recommend them to others. Bob and Ludie Dickeson, Estes Park.
Miguel Molina
Miguel Molina
22:44 28 Jun 21
Gloria
Gloria
20:44 28 Jun 21
Greg Speer
Greg Speer
17:04 28 Jun 21
Our technician, Larry, was very pleasant and efficient. The installation took very little time. He took plenty of time to explain how our new thermostat worked. All in all, a very satisfactory service call.
Lynne Dunton
Lynne Dunton
23:49 25 Jun 21
Nora Snell
Nora Snell
16:47 25 Jun 21
Nathan Hawkins
Nathan Hawkins
02:25 24 Jun 21
Complete install of AC unit including pad and electric in half of day! Easy to work with from beginning to end
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Air Conditioner Installation in Greeley, CO 80632

“Poudre Valley Air is excellent. I wouldn’t go anywhere else. Over the summer, we got a new air conditioner and their customer service and pricing were so good, we called them again when the furnace went out and had them replace that. I live in Greeley so I checked Angie’s List for places in Greeley to check out for the air conditioner but I didn’t want to use anything here so I called Poudre.” – Kelly H.

Furnace Repair in Fort Collins, CO 80521

“I had Poudre Valley Air out to repair my furnace. From the person who answered the phone to the person who scheduled the service call to the two different technicians that came out–everyone was so polite, knowledgeable, and friendly.”

– Lori B.

Furnace Repair in Fort Collins, CO 80525

“I am thrilled with the gentleman who did the work. I have been with Poudre Valley Air for years. That’s why I continue to stay with them. I lost my husband, so I’m a woman alone. The service they provide is absolutely incredible to me. The fact that he took the entire day to find the part that was missing on my furnace and that I did not have to replace my furnace goes above and beyond. He was wonderful. He was here for six to eight hours–a long time. He just did a beautiful job. Number one, they are totally dependable and they are totally reliant on the cost. They’re in business to service their customers. That is very, very important and they do a wonderful job at it.”

– Constance K.

Furnace and Water Heater Installations in Fort Collins, CO 80524

“I would have no hesitation in recommending Poudre Valley Air. They have installed two furnaces for me as well as checking on a draft and they installed a water heater. The service was excellent- they showed up on time and had no problem with them whatsoever in all 3 projects I used them for.”

– William S.

HVAC Maintenance in Fort Collins, CO 80528

“I’ve known Poudre Valley Air for a long time. They take care of my furnace and the brand new AC that was just put in. The guys kept to their business and knew what they were doing. I’m pretty critical about things like this, having been in management for a long time, and I thought they did a fantastic job. They were all nice young people and they’ve done me well.”

– Donna H.

HVAC Maintenance in Fort Collins, CO 80527

“Poudre Valley comes to my house every year, what a great company! Helpful nice and always answers all my questions! Thank-you for your great service see you next year. Thanks to Mark Widdis for helpful advice.”

– Dana M.

Air Conditioner Repair in Laramie, WY 82071

“I think they were very professional, very timely, and they took care of the issue in an expedient manner. I appreciate the professionalism and quickness of the service. Poudre Valley Air did AC unit worked for us, and we weren’t able to find anyone in the Laramie or Cheyenne area to perform the service, so we called out of state. I was very pleased with them. They had a professional, quick response. They ordered a special part and got right back to us when it arrived. It was all in all a good experience.”

– Missy S.

Air Conditioner Repair in Fort Collins, CO 80526

“Our most recent experience was good. We had a skunk get into our HVAC system, and Poudre Valley Air gave us good recommendations and service related to that.”

– Karen S.

HVAC Maintenance in Loveland, CO 80539

“I am very pleased with Poudre Valley Air. They come when they say they will, they are very polite and mannerly, they answer all my questions, and they take care of what they’re coming to do. They always tell me when my filter needs to be changed. They’re very friendly, and there’s not a bad one in the whole lot of them. I have had many different employees come by, and they always explain everything to me. I just feel really confident when they come to my home.”

– Agnes R.

Mini-Split Air Conditioner Installation in Longmont, CO 80501

“Poudre Valley Air was very thorough and very informative. When I was looking around, I compared them to some other duct unit companies. Their representative was very thorough in getting back to me.

When they showed up for the installation, they were very nice, polite, and they put coverings on the floor so they would not track anything onto the carpet. We got a Mitsubishi mini-split air conditioning unit installed. They were very thorough, and I would definitely recommend them if somebody I know needs their air conditioning done.”

– Vicki S.

Need HVAC Service?

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Call us at 970-493-2050!


Poudre Valley Air proudly provides HVAC service to Fort Collins, Loveland, Colorado and Southeastern Wyoming and the surrounding communities. Visit our service area page for more coverage details, call us at 970-493-2050, or request service online today.

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