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Customer Testimonials

Betty Carlson
Betty Carlson
19:00 21 Feb 20
Kevin Harrington
Kevin Harrington
17:47 16 Feb 20
Poudre Valley Air delivered exceptional service and installation of a whole house humidifier and a new high efficiency 5" furnace filter system, with accommodating duct materials. Additionally, a modification to the duct system was necessary for the installation of additional laminated beams to support additional weight on the first floor. Poudre Valley performed the temporary removal and the replacement without any collateral damage, perhaps installing the removed materials to a better-than-original state.The service and installation was scheduled over three visits to accommodate the homeowners schedule, thus having experience with several PVA employees offering an opportunity to evaluate consistencies over time and personnel. Larry is a lead HVAC service representative who deserves recognition for his exceptional skills in the trade, quality workmanship, attention to detail, craftsmanship and polite respectful presentation. Tyler is another HVAC service representative who deserves recognition for his commitment, work ethics, efficiency, attention to detail, and polite, respectful presentation. Larry and Tyler were both respectful of our home. Any home repair service and/or system installation require some amount of intrusion to a home, and this is where Larry and Tyler working together as a team places these two individuals at the top for PVA.Rock Smith, the project manager provided the quotes for the work to be completed. Rock provided excellence in timeliness, estimates and oversight of the service installations and renovation work. PVA now has ownership of this account, for their delivery in quality service and value.Ask for Larry and Tyler as a team to perform your service installations for new and renovated HVAC needs of all types.
Patrick Henderson
Patrick Henderson
15:09 07 Jan 20
Excellent
Sue-Ellen J
Sue-Ellen J
16:18 06 Jan 20
Steve Ortiz
Steve Ortiz
01:16 28 Dec 19
Rock Smith helped us with a complicated HVAC issue with our home. He assured us it was straightforward and gave a fair and reasonable quotation. We're delighted with the wifi thermostats. Thanks PVA!
Stephanie Acajabon
Stephanie Acajabon
14:18 15 Dec 19
AMAZING service! We looked into other companies too. We are so happy we chose Poudre Valley and Air to install a new furnace and air conditioner system. The guys that installed our new system were super professional and very trustworthy. We will recommend them time and time again.
cheerboy888
cheerboy888
01:24 05 Dec 19
Exceptional service, friendly staff and very knowledgeable technicians. My 35 yr old furnace went out yesterday morning and I am currently enjoying heat from my new Trane S8X1. The chihuahuas and myself are truly grateful, thanks again for all your help! Highly recommend!
Sylvia Hackl
Sylvia Hackl
03:38 27 Nov 19
I have the Continue Care maintenance plan with Poudre Valley air. They're always there to help (like when my old furnace died on the coldest day of the year!). Phillip is usually the technician who comes to my house and he's friendly, knowledgeable, gives me all the details I need and... my cat loves him! My furnace and AC keep working thanks to Poudre Valley Air!
Larissa Gourd
Larissa Gourd
17:41 18 Nov 19
The tech that came out was polite and informed he fixed our heater quickly and was polite with the kids running around and dogs. he fixed our heater after two day of it being broke from another company not fixing it. Thank you guys so much.
Kenneth Klopfenstein
Kenneth Klopfenstein
19:03 13 Nov 19
Phillip arrived promptly at the scheduled time, greeted me warmly, donned his booties and went right to work. He was very professional in his work and conversations with me. He took time to explain clearly the needed repairs and the alternatives. I am very pleased with the quality of service we get from the capable technicians from Poudre Valley Air.
Philip Jauch
Philip Jauch
17:38 09 Nov 19
Dominick and Tyler did a fantastic job installing our new furnace. They took the extra time to find the correct solution for our situation and then to walk me through the use of the new model. Thanks guys!
Sally Hartshorn
Sally Hartshorn
18:09 05 Nov 19
A prior contractor did not reinstall our humidifier correctly , left it a mess. We fixed it all but it still didn't work. Poudre Valley Air came in and found the problem, (unattached wire)charged only for the service visit as my husband was able to then fix the problem himself. Saved us money, polite and ethical. Highly recommend.
David
David
14:42 01 Nov 19
We have used them since 1988 for heating/air products. Very good service. If they make a mistake, they make it right at no cost. No one is perfect. It is how you handle the problems that counts.
Milt Mays
Milt Mays
16:24 31 Oct 19
PV Air has always serviced our system and today Jon took extra time with me on several questions. Thanks.
camilla girard
camilla girard
23:26 23 Oct 19
I have used Poudre Valley Air for years, getting the yearly maintenance plan which covers both an A/C and a furnace check. Today Phillip and Jacob came to clean the ducts, and did a great job! Reliable, friendly, and trustworthy!
Kim Hawk
Kim Hawk
22:17 21 Oct 19
They installed our A/C in 1995 - the unit is still going strong!
Irve Denenberg
Irve Denenberg
18:42 18 Oct 19
Ann Magennis
Ann Magennis
22:45 12 Oct 19
Very recently I had to have a new furnace. Dominik and Lam took out the old one and installed the new one very quickly and efficiently. I was especially appreciative of not having any cleanup to do when the job was done. Very nice, thanks.
Bill Loy
Bill Loy
17:21 08 Oct 19
Phillip just completed our fall furnace service. As usual, he was very courteous and did a great job. We needed to have the humidifier filter replaced and it was nice to learn that he had a replacement filter in his truck. All in all, a job well done.
Ande Havenar
Ande Havenar
17:17 02 Oct 19
Recently Steve Z came to our house and did a fall furnace service. He was on time, friendly and knowledgeable. Thanks Steve.


Air Conditioner Maintenance in Loveland, CO 80537

“I bought my AC unit from Poudre Valley Air and they have been doing all the maintenance for it since I bought it. They just did a seasonal tune-up, charged the AC, and cleaned and maintained all of the working parts for the freezer portion. They’ve been so reliable that I bought a maintenance agreement from them for the next couple of years.” – Rick B.

Furnace Installation in Berthoud, CO 80513

“We have had a service contract with Poudre Valley Air for several years, which meant they came out twice a year, once in the fall for the furnace, and one in the spring for the air conditioner, to service the units.

Last year, during the service call, they noticed a problem with the furnace, so we bought a new one through them. The installation was timely, and we are pleased. We have had nothing but good experiences with Poudre Valley Air.”

– Jeff B.

HVAC Maintenance in Greeley, CO 80639

“The service has always been good. They are honest and pleasant when I see them and they come over. We have a service contract with Poudre Valley Air, and all has been good with them.”

– Judy B.

HVAC Service in Fort Collins, CO 80527

“Poudre Valley Air did a fine job. This was their second time doing work for us, and I have no complaints. We’re completely satisfied.”

– Fred B.

HVAC Maintenance in Fort Collins, CO 80521

“We have an annual contract with Poudre Valley Air and they are excellent- I am quite willing to recommend them.The contract is a good deal and the work they do is consistently good. For us, the servicing keeps the value of the furnace and the air conditioning unit high and well-functioning.”

– John B.

Furnace Replacement in Greeley, CO 80633

“Poudre Valley Air replaced my old furnace with a new one. The two guys who came out were well-mannered and were in and out real quick. It was a simple process and the new furnace is working well.”

– Randy B.

HVAC Maintenance in Loveland, CO 80538

“I’ve been a customer of Poudre Valley Air for many years. I’ve always been satisfied and I don’t think I would change. I don’t have any desire to change. I keep having Poudre Valley Air doing my service. Poudre Valley Air makes me feel safe and confident for the next season, whether it’s fall or spring!”

– Elaine B.

Air Conditioner and Furnace Installation in Fort Collins, CO 80526

“In the twenty-two years since we’ve been in our home, Poudre Valley Air has installed a new furnace and a central air conditioner. They have been very prompt in their service appointment times. We have been very pleased with their overall service. We did have one unfortunate bad experience with them involving a furnace motor. We spoke to them and they were very fair in reaching a satisfactory settlement with that. They are capable people. I would certainly recommend them to anyone.”

– Rae and Louise B.

Air Filtration System Installation in Fort Collins, CO 80524

“I have had Poudre Valley Air coming out for a long time, and they’re excellent. I can’t think of a bad experience with them. Their technicians are very knowledgeable but not pushy. When we asked questions about upgrading our gas detection system, they gave us a lot of information. We did do the upgrade, but I appreciate that they didn’t push and waited until we could afford it. Now we have more comfort knowing that it’s installed. Also, my husband bought a new air filtration system, which was great for his allergies.”

– Peggy B.

Furnace Repair in Loveland, CO 80537

“I had problem with my furnace not turning on and I called Poudre Valley Air. They came to my house and fixed the problem within 30 minutes. They were quick in response and their price was fair.”

– Dan B.

Need HVAC Service?

Contact the experts at Poudre Valley Air.

Call us at 970-493-2050!


Poudre Valley Air proudly provides HVAC service to Fort Collins, Loveland, Colorado and Southeastern Wyoming and the surrounding communities. Visit our service area page for more coverage details, call us at 970-493-2050, or request service online today.

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