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Customer Testimonials

Charleste King
Charleste King
22:47 24 Aug 20
Brodie was extremely helpful, friendly, and efficient in patching our ancient AC to get through the rest of the summer. Cost was in our budget. House is cooling off now. Thank you!
Michelle Jacoby
Michelle Jacoby
19:07 21 Aug 20
Wyatt and Nathan came to my house to put in our new air conditioning and furnace and they did SUCH A GOOD JOB! They were also the nicest and most helpful people ever... I was honestly a little bummed when they left because they made the experience so enjoyable! They went above and beyond and made the process to easy and seamless. Working with Poudre Valley Air has been a really great experience overall, they are a no-BS company and extremely responsive. Rock Smith was the person who managed the entire project, and I even referred him to my parents for them to get a new unit at their house as well!
Al Lombardi
Al Lombardi
19:56 14 Jul 20
We have a service contract with PVA for our HVAC system. Furnace gets serviced once a year in the Fall and AC gets serviced once a year in the Spring (or in this case due to the pandemic, Summer). Today we had the AC service completed. We've owned this home less than a year. We knew the AC was old, but we did not know it was 25 years old! It's a York. They certainly don't build 'em like that anymore. Our tech was quite surprised to see how old it is and said it's 10+ years beyond it's expected life, but working perfectly. All tests spec'd out. I appreciate a reputable company with honest employees. Thanks, Jon.
Jacob Poore
Jacob Poore
02:52 03 Jul 20
Great service great prices always on time
Angela Conly
Angela Conly
19:14 01 Jul 20
I purchased my current air conditioner from Poudre Valley Air almost 20 years ago. A few years ago, PVA was not able to fit me in for a service call as soon as I needed, so I went with another company. After a horrible ecperience, it was a no brainer to go back with PVA.My AC was not working correctly. I called PVA this morning, and received a same day appointment. The service technician. Dane, was professional, knowledgeable, respectful and easy to talk with. The service was excellent, no upselling, and I was reminded why PVA has always been my go to. Thank you Dane for doing such an amazing job. We appreciate you and PVA!
Ben Killingsworth
Ben Killingsworth
14:59 30 Jun 20
Vance came out to work on our heat pump / AC unit and did a great job! PV Air was the third company to come out and try to fix it; a prior company recommended a ~$5,000 replacement job, but Vance took care of the problem in just a couple hours. Thank you!
Shaugna Ortiz
Shaugna Ortiz
04:35 03 Jun 20
Great service
James TD
James TD
20:54 22 May 20
This an exceptional company! They have been servicing both my heating and air conditioning systems for several years and I trust their knowledge and ethics. Jon Holman was my service tech today and I highly recommend him. I hope to see him in the future.
Steven Newton
Steven Newton
13:27 22 May 20
Leah B
Leah B
03:56 20 May 20
Interviewed 5 companies and found PVA to have best quality at best price for us. Sales experience with Rock was very good--so far, everything promised has been delivered. Research said installation expertise is critical. Felt like we got the best with Wyatt W., Tyler O., and Dominik R. On time, professional, respectful and expert. New system was fantastic through the winter! Had no idea how out of whack our old set up was until we experienced the new PVA work. Looking forward to summer with new ac thanks to PVA!!
Amy Vandegrift
Amy Vandegrift
20:05 07 Mar 20
Impeccable customer service
Betty Carlson
Betty Carlson
19:00 21 Feb 20
Kevin Harrington
Kevin Harrington
17:47 16 Feb 20
Poudre Valley Air delivered exceptional service and installation of a whole house humidifier and a new high efficiency 5" furnace filter system, with accommodating duct materials. Additionally, a modification to the duct system was necessary for the installation of additional laminated beams to support additional weight on the first floor. Poudre Valley performed the temporary removal and the replacement without any collateral damage, perhaps installing the removed materials to a better-than-original state.The service and installation was scheduled over three visits to accommodate the homeowners schedule, thus having experience with several PVA employees offering an opportunity to evaluate consistencies over time and personnel. Larry is a lead HVAC service representative who deserves recognition for his exceptional skills in the trade, quality workmanship, attention to detail, craftsmanship and polite respectful presentation. Tyler is another HVAC service representative who deserves recognition for his commitment, work ethics, efficiency, attention to detail, and polite, respectful presentation. Larry and Tyler were both respectful of our home. Any home repair service and/or system installation require some amount of intrusion to a home, and this is where Larry and Tyler working together as a team places these two individuals at the top for PVA.Rock Smith, the project manager provided the quotes for the work to be completed. Rock provided excellence in timeliness, estimates and oversight of the service installations and renovation work. PVA now has ownership of this account, for their delivery in quality service and value.Ask for Larry and Tyler as a team to perform your service installations for new and renovated HVAC needs of all types.
Patrick Henderson
Patrick Henderson
15:09 07 Jan 20
Excellent
Sue-Ellen J
Sue-Ellen J
16:18 06 Jan 20
Steve Ortiz
Steve Ortiz
01:16 28 Dec 19
Rock Smith helped us with a complicated HVAC issue with our home. He assured us it was straightforward and gave a fair and reasonable quotation. We're delighted with the wifi thermostats. Thanks PVA!
Stephanie Acajabon
Stephanie Acajabon
14:18 15 Dec 19
AMAZING service! We looked into other companies too. We are so happy we chose Poudre Valley and Air to install a new furnace and air conditioner system. The guys that installed our new system were super professional and very trustworthy. We will recommend them time and time again.
cheerboy888
cheerboy888
01:24 05 Dec 19
Exceptional service, friendly staff and very knowledgeable technicians. My 35 yr old furnace went out yesterday morning and I am currently enjoying heat from my new Trane S8X1. The chihuahuas and myself are truly grateful, thanks again for all your help! Highly recommend!
Sylvia Hackl
Sylvia Hackl
03:38 27 Nov 19
I have the Continue Care maintenance plan with Poudre Valley air. They're always there to help (like when my old furnace died on the coldest day of the year!). Phillip is usually the technician who comes to my house and he's friendly, knowledgeable, gives me all the details I need and... my cat loves him! My furnace and AC keep working thanks to Poudre Valley Air!
Larissa Gourd
Larissa Gourd
17:41 18 Nov 19
The tech that came out was polite and informed he fixed our heater quickly and was polite with the kids running around and dogs. he fixed our heater after two day of it being broke from another company not fixing it. Thank you guys so much.


Air Filtration System Installation in Fort Collins, CO 80524

“I have had Poudre Valley Air coming out for a long time, and they’re excellent. I can’t think of a bad experience with them. Their technicians are very knowledgeable but not pushy. When we asked questions about upgrading our gas detection system, they gave us a lot of information. We did do the upgrade, but I appreciate that they didn’t push and waited until we could afford it. Now we have more comfort knowing that it’s installed. Also, my husband bought a new air filtration system, which was great for his allergies.” – Peggy B.

Furnace Repair in Loveland, CO 80537

“I had problem with my furnace not turning on and I called Poudre Valley Air. They came to my house and fixed the problem within 30 minutes. They were quick in response and their price was fair.”

– Dan B.

Furnace and Air Conditioner Installation in Fort Collins, CO 80521

“I purchased a TRANE furnace and A/C from PVA in 2003. The system has worked flawlessly and all of the service reps I’ve met during annual preventive maintenance have excellent – courteous, professional and willing to take the time to answer all my questions and concerns. I recommend this company without reservation.”

– Jim F.

HVAC Service in Fort Collins, CO 80521

“On June 7th I called PVA just before they closed and they were able to send a tech out within an hour. The tech, Garry, was one of the most professional, nice, caring, honest, knowledgeable HVAC person I have worked with. In the future I will call PVA and request Garry. I highly recommend Poudre Valley Air, specifically Garry and his exceptional service, attitude and his ability to educate the customer. Thanks!”

– Chris C.

Air Conditioner Installation in Loveland, CO 80538

“The only problem I had when dealing with Poudre Valley Air was that they were running late, and I was the one who had to call to see why they hadn’t shown up. I would have liked to receive a call letting me know that the technicians were running behind from a previous job. The rest of the time it was fine. They answered any questions I had, and explained what they were doing. My husband showed up near the end, and they answered all of his questions as well. They put in a new AC unit.

We have used Poudre Valley Air a couple of times before this for minor things. They did some duct work in a bedroom, some maintenance, and they worked a couple of times on our old AC. The new AC is working fine so far. The technicians were very knowledgeable. They wore booties inside the house and covered anywhere they were going to be with tarp. They were good about dealing with the animals and keeping the doors closed as they went in and out.”

– Debbie J.

HVAC Maintenance in Fort Collins, CO

“I have used Poudre Valley Air for years. They service my two air conditioning units and two furnaces. They come every year to service the units, but when I have specific problems, they come right away. They are very responsive and prompt. They provide same-day service, and they call when they are on their way.

My experience has been very satisfying in terms of getting the service I need. The technicians are neat and respectful, and I just think Poudre Valley Air is a well-run company.”

– Carol E.

Need HVAC Service?

Contact the experts at Poudre Valley Air.

Call us at 970-493-2050!


Poudre Valley Air proudly provides HVAC service to Fort Collins, Loveland, Colorado and Southeastern Wyoming and the surrounding communities. Visit our service area page for more coverage details, call us at 970-493-2050, or request service online today.

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