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Customer Testimonials

Amy Vandegrift
Amy Vandegrift
20:05 07 Mar 20
Impeccable customer service
Betty Carlson
Betty Carlson
19:00 21 Feb 20
Kevin Harrington
Kevin Harrington
17:47 16 Feb 20
Poudre Valley Air delivered exceptional service and installation of a whole house humidifier and a new high efficiency 5" furnace filter system, with accommodating duct materials. Additionally, a modification to the duct system was necessary for the installation of additional laminated beams to support additional weight on the first floor. Poudre Valley performed the temporary removal and the replacement without any collateral damage, perhaps installing the removed materials to a better-than-original state.The service and installation was scheduled over three visits to accommodate the homeowners schedule, thus having experience with several PVA employees offering an opportunity to evaluate consistencies over time and personnel. Larry is a lead HVAC service representative who deserves recognition for his exceptional skills in the trade, quality workmanship, attention to detail, craftsmanship and polite respectful presentation. Tyler is another HVAC service representative who deserves recognition for his commitment, work ethics, efficiency, attention to detail, and polite, respectful presentation. Larry and Tyler were both respectful of our home. Any home repair service and/or system installation require some amount of intrusion to a home, and this is where Larry and Tyler working together as a team places these two individuals at the top for PVA.Rock Smith, the project manager provided the quotes for the work to be completed. Rock provided excellence in timeliness, estimates and oversight of the service installations and renovation work. PVA now has ownership of this account, for their delivery in quality service and value.Ask for Larry and Tyler as a team to perform your service installations for new and renovated HVAC needs of all types.
Patrick Henderson
Patrick Henderson
15:09 07 Jan 20
Excellent
Sue-Ellen J
Sue-Ellen J
16:18 06 Jan 20
Steve Ortiz
Steve Ortiz
01:16 28 Dec 19
Rock Smith helped us with a complicated HVAC issue with our home. He assured us it was straightforward and gave a fair and reasonable quotation. We're delighted with the wifi thermostats. Thanks PVA!
Stephanie Acajabon
Stephanie Acajabon
14:18 15 Dec 19
AMAZING service! We looked into other companies too. We are so happy we chose Poudre Valley and Air to install a new furnace and air conditioner system. The guys that installed our new system were super professional and very trustworthy. We will recommend them time and time again.
cheerboy888
cheerboy888
01:24 05 Dec 19
Exceptional service, friendly staff and very knowledgeable technicians. My 35 yr old furnace went out yesterday morning and I am currently enjoying heat from my new Trane S8X1. The chihuahuas and myself are truly grateful, thanks again for all your help! Highly recommend!
Sylvia Hackl
Sylvia Hackl
03:38 27 Nov 19
I have the Continue Care maintenance plan with Poudre Valley air. They're always there to help (like when my old furnace died on the coldest day of the year!). Phillip is usually the technician who comes to my house and he's friendly, knowledgeable, gives me all the details I need and... my cat loves him! My furnace and AC keep working thanks to Poudre Valley Air!
Larissa Gourd
Larissa Gourd
17:41 18 Nov 19
The tech that came out was polite and informed he fixed our heater quickly and was polite with the kids running around and dogs. he fixed our heater after two day of it being broke from another company not fixing it. Thank you guys so much.
Kenneth Klopfenstein
Kenneth Klopfenstein
19:03 13 Nov 19
Phillip arrived promptly at the scheduled time, greeted me warmly, donned his booties and went right to work. He was very professional in his work and conversations with me. He took time to explain clearly the needed repairs and the alternatives. I am very pleased with the quality of service we get from the capable technicians from Poudre Valley Air.
Philip Jauch
Philip Jauch
17:38 09 Nov 19
Dominick and Tyler did a fantastic job installing our new furnace. They took the extra time to find the correct solution for our situation and then to walk me through the use of the new model. Thanks guys!
Sally Hartshorn
Sally Hartshorn
18:09 05 Nov 19
A prior contractor did not reinstall our humidifier correctly , left it a mess. We fixed it all but it still didn't work. Poudre Valley Air came in and found the problem, (unattached wire)charged only for the service visit as my husband was able to then fix the problem himself. Saved us money, polite and ethical. Highly recommend.
David
David
14:42 01 Nov 19
We have used them since 1988 for heating/air products. Very good service. If they make a mistake, they make it right at no cost. No one is perfect. It is how you handle the problems that counts.
Milt Mays
Milt Mays
16:24 31 Oct 19
PV Air has always serviced our system and today Jon took extra time with me on several questions. Thanks.
camilla girard
camilla girard
23:26 23 Oct 19
I have used Poudre Valley Air for years, getting the yearly maintenance plan which covers both an A/C and a furnace check. Today Phillip and Jacob came to clean the ducts, and did a great job! Reliable, friendly, and trustworthy!
Kim Hawk
Kim Hawk
22:17 21 Oct 19
They installed our A/C in 1995 - the unit is still going strong!
Irve Denenberg
Irve Denenberg
18:42 18 Oct 19
Ann Magennis
Ann Magennis
22:45 12 Oct 19
Very recently I had to have a new furnace. Dominik and Lam took out the old one and installed the new one very quickly and efficiently. I was especially appreciative of not having any cleanup to do when the job was done. Very nice, thanks.
Bill Loy
Bill Loy
17:21 08 Oct 19
Phillip just completed our fall furnace service. As usual, he was very courteous and did a great job. We needed to have the humidifier filter replaced and it was nice to learn that he had a replacement filter in his truck. All in all, a job well done.


Furnace Repair in Loveland, CO 80537

“I had problem with my furnace not turning on and I called Poudre Valley Air. They came to my house and fixed the problem within 30 minutes. They were quick in response and their price was fair.” – Dan B.

Furnace and Air Conditioner Installation in Fort Collins, CO 80521

“I purchased a TRANE furnace and A/C from PVA in 2003. The system has worked flawlessly and all of the service reps I’ve met during annual preventive maintenance have excellent – courteous, professional and willing to take the time to answer all my questions and concerns. I recommend this company without reservation.”

– Jim F.

HVAC Service in Fort Collins, CO 80521

“On June 7th I called PVA just before they closed and they were able to send a tech out within an hour. The tech, Garry, was one of the most professional, nice, caring, honest, knowledgeable HVAC person I have worked with. In the future I will call PVA and request Garry. I highly recommend Poudre Valley Air, specifically Garry and his exceptional service, attitude and his ability to educate the customer. Thanks!”

– Chris C.

Air Conditioner Installation in Loveland, CO 80538

“The only problem I had when dealing with Poudre Valley Air was that they were running late, and I was the one who had to call to see why they hadn’t shown up. I would have liked to receive a call letting me know that the technicians were running behind from a previous job. The rest of the time it was fine. They answered any questions I had, and explained what they were doing. My husband showed up near the end, and they answered all of his questions as well. They put in a new AC unit.

We have used Poudre Valley Air a couple of times before this for minor things. They did some duct work in a bedroom, some maintenance, and they worked a couple of times on our old AC. The new AC is working fine so far. The technicians were very knowledgeable. They wore booties inside the house and covered anywhere they were going to be with tarp. They were good about dealing with the animals and keeping the doors closed as they went in and out.”

– Debbie J.

HVAC Maintenance in Fort Collins, CO

“I have used Poudre Valley Air for years. They service my two air conditioning units and two furnaces. They come every year to service the units, but when I have specific problems, they come right away. They are very responsive and prompt. They provide same-day service, and they call when they are on their way.

My experience has been very satisfying in terms of getting the service I need. The technicians are neat and respectful, and I just think Poudre Valley Air is a well-run company.”

– Carol E.

Need HVAC Service?

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Call us at 970-493-2050!


Poudre Valley Air proudly provides HVAC service to Fort Collins, Loveland, Colorado and Southeastern Wyoming and the surrounding communities. Visit our service area page for more coverage details, call us at 970-493-2050, or request service online today.

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