Testimonials – Gas Furnaces Articles
“I apologize for being late with this feedback, but I had misplaced the card Dominick left with me. The service date was March 4, 2024. He and John did a quick and courteous Job under the contract maintenance inspection at Paula's home. They cleaned up after themselves and took the old filter with them. While…
Continue Reading“We were very pleased with the work completed by Dominik. He is very knowledgeable, througal, and customer service oriented. Easy to talk with him. He listened and explained everything he did. Highly recommend Poudre Valley Air and Dominik.”
Continue Reading“We had our furnace going to lockout. Dominic came to the house and did a thorough investigation finding the coil was clogged and the filters need exchanging , resulting in a furnace overheat and going into lockout. Dominic was thorough and efficient and transparent throughout. I look forward to doing more business with this company.”
Continue Reading“We had our furnace going to lockout. Dominic came to the house and did a thorough investigation finding the coil was clogged and the filters need exchanging , resulting in a furnace overheat and going into lockout. Dominic was thorough and efficient and transparent throughout. I look forward to doing more business with this company.”
Continue Reading“Brandon did a fine job. He was prompt, double checked his work, and provided a helpful written review of his service. Thanks Brandon and PVAir.”
Continue Reading“Brandon M. Was the best tech we have had in 10 years. Very informative, took time to answer questions, nice guy. Thanks!”
Continue Reading“Brandon was very professional. He did a great job apparently and went over everything with us including replacing the air filter.”
Continue Reading“Brandon M. provided outstanding service. He checked the heater and humidifier, found the reason the humidifier was humming and fixed it, explained what he’d done, pointed out that I should get the ducts cleaned but didn’t pressure me to do it immediately, answered questions in words I could understand, and renewed my service contract. Thank…
Continue Reading“Excellent work.”
Continue Reading“Brandon M. showed up on time and was very polite and honest about the repair. He also gave me good advice on future HVAC replacement options. Overall very happy with Brandon and Poudre Valley Air and will be using them again!”
Continue Reading“Brandon was Awesome!! Very professional.”
Continue Reading“Nathan Y. provided an excellent maintenance service. I wanted to understand what he was checking, and he was the BEST at explaining the whole process. I also felt confident that he knew exactly what he was doing.”
Continue Reading“Brandon M —- He did an excellent job. He was thorough and knowledgeable in doing the maintenance on my furnace You are fortunate to have him.”
Continue Reading“I can’t speak to Brandon’s technical expertise because I did not have my head in the furnace with him. But I can testify to his people skills which are outstanding. Give Brandon M a pat on the back.”
Continue Reading“My service tech was Brandon M. And he was great. I was not going to renew my contract because the last 2 times were terrible service, but Brandon was great, very knowledgeable and thorough. It was great service, and he said I could request him, so I renewed my service contract. See you in the…
Continue Reading“Great experience Brandon M our technician did an excellent job educating us on our furnace and excellent work ethic will definitely use the company again thanks to Brandon and his work ethic.”
Continue Reading“Consultation and evaluation performed by Brandon M. was thorough and comprehensive. Brandon was very professional and knowledgable, he provided sound guidance and helped us evaluate options as next steps for our home.”
Continue Reading“Two wonderfully polite and respectful technicians, Brandon and Wyatt were on time to my house and very professional with my repair. They spent the right amount of time and really seemed to know what they were talking about. They fixed my furnace that two other companies said needed replaced. Now, in the past, it has…
Continue Reading“I just had my annual furnace service completed by Brandon M. He was friendly, professional, knowledgeable, and very thorough in servicing our heating system. Thanks again Brandon M you deserve five stars! – Pete K.”
Continue Reading“Brandan M did a great job for us. He was thorough, polite, and very professinal.”
Continue Reading“Thank you, thank you! What wonderful service and so efficient! Please send a big thanks to Nathan and team! They deserve a big raise!”
Continue Reading“Excellent service!”
Continue Reading“Installation was timely and completed quickly within the day allotted. Old furnace and all debris was completely removed. Some duct work was relocated due to existing poor design so system ran more quietly. Existing AC unit was inspected and confirmed that it was compatible without additional work. Their honesty was appreciated as they did not…
Continue Reading“I was pleased with the quick service when I called & said my furnace was emitting carbon monoxide, it had a large crack in pipe & I would need a new furnace. Nathan & Seth installed a new furnace & we’re great guys. They were very efficient & polite. I would recommend Poudre Valley Air.”
Continue Reading“Same day service to repair kaput furnace. Dominik was courteous and efficient as he replaced a part and had the house warm and cozy in no time. Thanks to all at PVA!”
Continue Reading“After experiencing numerous issues with our furnace, including replacing the controller and ignitor, and paying for several service fees all within one week, we ultimately had to purchase a new one. The technicians were kind, thorough, and clear in their explanations and demonstrated incredible competence. The service manager also worked with us to find a…
Continue Reading“Dominik just left our house, we have a fixed furnace and our family is warm! After consulting other companies, that refused to fix the problem and insisted we needed a new unit totaling 20k, Dominik walked in, evaluated, went and got the part and had us up and running with heat in under two hours.…
Continue Reading“I am wanting to recognize Poudre Valley Air and Nathan Y., their Technician. My home was without heat. When I called PVA this morning, I was informed someone would be available in the next few hours. When Nathan arrived, he promptly diagnosed the problem & had a replacement part in his truck! Nathan is extremely…
Continue Reading“Mario and Nathan were great and they explain things well and do a great job!”
Continue Reading“Had Dominik service both our home and The Fox Acres Welcome Center in Red Feather Lakes. He was friendly, professional and knowledgeable about programing and servicing our heating systems. Thanks again Dominik!”
Continue Reading“Mario performed pre-winter maintenance on gas furnaces at our daughter’s house and our house today. Not withstanding the outstanding technical service, his customer service and personal care was top of the line! He is an excellent representative for Poudre Valley Air and will be our first request for our service needs in the future.”
Continue Reading“Mario is a 10+, courteous, informative, professional, responsible and clearly is an excellant ambassador for PVA.”
Continue Reading“Great team!” – Caitha S.
Continue Reading“The workers came in time, wore booties and were otherwise very respectful of my home and furnishings. They explained what they were doing and why. Excellent experience.” – Ramsey M.
Continue Reading“I had a service call and after trying to talk to someone about my dissatisfaction with the cost, I finally got a call from Will Winchester. He was very condescending and rude. His accusation that I wanted the company to go out of business, as well as other accusations was uncalled for and very disrespectful.…
Continue Reading“The team really goes the extra mile. I’m very impressed with their knowledge and willingness to work with the customer ensuring proper sizing and fit while keeping costs as low as possible. Also impressed with the care and workmanship during install. System runs great!!!” – Rick M.
Continue Reading“Great service and great people!” – Doug M.
Continue Reading“Had a pleasant experience with front office and especially Andy for an estimate to replace my 33 year old furnace. Expecting the same next week with the installation process and the technicians. They have been beyond courteous and professional – I highly recommend!” – Jonathan K.
Continue Reading“Savannah came out to do maintenance on my furnace. She was professional, friendly and provided great service. She clearly explained the scope of her work and the state of my furnace. Savannah provided a pleasant experience and I would absolutely recommend her!” – Lisa B.
Continue Reading“We first did business with PVA 20 years ago. getting a new furnace and air. Through the years we maintained a service contract. Most of the time we had Phillp whom we got to know quite well. Yesterday our technicians were Michael, Tyler and Wyatt. They were professional, clean, courteous and careful. We would recommend…
Continue Reading“Wyatt and Jacob were professional, pleasant and thorough.” – Terry E.
Continue Reading“Dominik and Nathan were friendly and professional. They took the time to explain the installation and operation of the new systems with us. We have appreciated the competence and trustworthiness we have experienced with the Poudre Valley Air team. This is why we chose to purchase our new furnace from Poudre Valley Air.” – Philip…
Continue Reading“Phillip was detailed in the servicing of my furnace. He explained various settings and offered tips to keep my home more energy efficient.” – Cheri C.
Continue Reading“Wyatt Winchester and Jose Manuel were very friendly, helpful, and thorough. I appreciate the working on a Saturday, since the furnace had faied durng a severe c” – Carl E.
Continue Reading“Jon Holman, Technician, was very professional and courteous. He signed me up for the annual maintenance agreement and suggested we purchase a new humidifier for our furnace.” – Rick G.
Continue Reading“Jon was on time, efficient, and very knowledgeable. He explained things to me as he checked out our furnace. I would be happy to recommend him to my friends. Dale L” – Dale L.
Continue Reading“Jon Holman was very professional. He was on time for the service, very kind and very thorough and knowledgeable.” – Lindsay S.
Continue Reading“I ask for Phillip whenever I have my semi-annual maintenance or other work such as duct cleaning. Phillip is professional, knowledgeable, thorough and friendly.” – Bill G.
Continue Reading“Jon is a success story. He should be a motivational speaker at high schools. Started a 17 and is now 22 and buying a house. Zero det. He is a keeper. P.S. He did a great job at 17212. PVA has a great apprentice program.” – George H.
Continue Reading“The installation of my new furnace went very smoothly. Dominik did a good job afterwards of explaining what they'd done and how things worked. Both installers were polite and friendly.” – John M.
Continue Reading“"Friendly Phillip" always does such a professional and efficient job of maintaining our heating and cooling system. Answering our many questions with his wealth of knowledge of our entire system is appreciated!” – Christine L.
Continue Reading“Phillip has always done a top notch job of servicing our equipment.” – Kenneth D.
Continue Reading“Phillip did a good job and explained the furnace inner workings.” – Colleen M.
Continue Reading“We’ve had our furnace and AC serviced by Phillip for a few years now. He is always professional, very friendly and helpful if we have any questions. We trust Phillip completely and highly recommend him and Poudre Valley Air.” – Laura D.
Continue Reading“From start to finish it was great. Rock was upfront and very knowledgeable during the quote and it came in much less than the other quotes we received. Larry and Tyler were awesome with the install in a small crawl space and left everything very clean. Absolutely no complaints and honestly the best contractors we…
Continue Reading“Wyatt Winchester and Dustin Clay were the installation technicians for our furnace replacement and we couldn't have been more impressed. Both young men were polite, professional and went out of their way to make sure that our installation went smoothly. If these two employees are representative of the way PVA conducts business, then we will…
Continue Reading“We recently had a new furnace and air conditioner replaced. We were pleased with everyone from the sales person to the installers. Very professional and knowledgeable. The installers solved a couple issues from the previous installation when the home was built, which was resolved quickly and well with their experience. I think they went above…
Continue Reading“Phillip was here on September 30, 2019 to do fall maintenance on our heating system. He was prompt to arrive. He was very good and explained what he checked. We are very satisfied with his work. Thank you so much.” – Nina V.
Continue Reading“Showed up about 10 am and worked until 11 am on September 23. Wore shoe socks to not track dirt. Worked independently. Notified me of repairs/replacements needed and explained costs versus benefits. Personable and helpful.” – Rick B.
Continue Reading“We have been so please with Poudre Valley Air from the salesman to the customer care after the installation. The service technicians, Larry and Tyler, were friendly, knowledgeable, and professional.” – Lori P.
Continue Reading“Thank you all for the great job of replacing my furnace system. Andy was very helpful and knowledgeable in explaining the system choices and pricing. Cory and Tyler did a fantastic job with the installation. No mess. Great explanation of how to use the new system. Thank you again.” – MARY D.
Continue Reading“The installer, Dominic was awesome. He made everything look professional. The job was complicated with a furnace, air conditioner, and water heater all in a tight space. He did awesome.” – Clay K.
Continue Reading“Steve Z. Was prompt and courteous, offered service and inspection which was good as there were other items needing attention. Will use PVA again. Fair pricing for an emergency call. Thanks PVA.” – Mike K.
Continue Reading“PVA has been “my” company since moving here over 4 years ago. They have uninstalled, taken away non-functioning units, discussed new furnace needs based on my home, installed new unit, taken care of all maintenance needs, helped with a new gas line install for my new gas stove, they are always prompt, polite & knowledgeable.…
Continue Reading“Professional, courteous, friendly and thorough service. Thank you Phillip for a great job.” – J K.
Continue Reading“We have used your services before at a different location which is why we called you again. Your response time is out standing along with your technicians (Steve Zeska). When we call its because we have a problem. Thanks for caring about your customers. Sincerely Jon H.” – Jon H.
Continue Reading“My mother had such a great experience with PVA that she suggested I call them. They offered me such a great deal on an AC installation and high efficiency furnace replacement, I couldn't say no. The customer service was superb and the guys that worked on the project did an excellent job. I wouldn't go…
Continue Reading“Replaced our 20 year old Rheem furnance with new Trane unit and love it! Extremely fast and professional service. Had PV install central AC 9 years ago and its been flawless! Great company, products and people!” – Dan S.
Continue Reading“Everyone was polite, professional, and friendly. The quote was fair and obviously done by someone who knew what they were doing. The installers were just as good and took the time to make sure the job was done well.” – JM K.
Continue Reading“After a couple of months of being told I did not have many options for replacing the furnace in my modular home I had almost given up and then I got PV Air’s mailer. Called and Rock came out and within a couple days had a brand new Trane furnace installed. I found the staff…
Continue Reading“I had Poudre Valley Air out to repair my furnace. From the person who answered the phone to the person who scheduled the service call to the two different technicians that came out–everyone was so polite, knowledgeable, and friendly.” – Lori B.
Continue Reading“I am thrilled with the gentleman who did the work. I have been with Poudre Valley Air for years. That’s why I continue to stay with them. I lost my husband, so I’m a woman alone. The service they provide is absolutely incredible to me. The fact that he took the entire day to find…
Continue Reading“I would have no hesitation in recommending Poudre Valley Air. They have installed two furnaces for me as well as checking on a draft and they installed a water heater. The service was excellent- they showed up on time and had no problem with them whatsoever in all 3 projects I used them for.” –…
Continue Reading“We have had a service contract with Poudre Valley Air for several years, which meant they came out twice a year, once in the fall for the furnace, and one in the spring for the air conditioner, to service the units. Last year, during the service call, they noticed a problem with the furnace, so…
Continue Reading“Poudre Valley Air replaced my old furnace with a new one. The two guys who came out were well-mannered and were in and out real quick. It was a simple process and the new furnace is working well.” – Randy B.
Continue Reading“In the twenty-two years since we’ve been in our home, Poudre Valley Air has installed a new furnace and a central air conditioner. They have been very prompt in their service appointment times. We have been very pleased with their overall service. We did have one unfortunate bad experience with them involving a furnace motor.…
Continue Reading“I had problem with my furnace not turning on and I called Poudre Valley Air. They came to my house and fixed the problem within 30 minutes. They were quick in response and their price was fair.” – Dan B.
Continue Reading“I purchased a TRANE furnace and A/C from PVA in 2003. The system has worked flawlessly and all of the service reps I’ve met during annual preventive maintenance have excellent – courteous, professional and willing to take the time to answer all my questions and concerns. I recommend this company without reservation.” – Jim F.
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