“PVA has been “my” company since moving here over 4 years ago. They have uninstalled, taken away non-functioning units, discussed new furnace needs based on my home, installed new unit, taken care of all maintenance needs, helped with a new gas line install for my new gas stove, they are always prompt, polite & knowledgeable. Today, Grant went far beyond routine maintenance.

He solved a vibration noise which was a small screw not entirely screwed in; after he removed two panels, inspecting each area, tightening the screw–no noise.

My thermostat would reach temp., then re-start within 3 to 4 min. even though the temp. had not dropped. After I would manually stop the running, the temp did not drop, the furnace would not kick in for at least 30 min. Grant pulled up specs for my thermostat, saw how off it was, corrected it, now the furnace does not kick in nearly immediately after reaching temp.

There is a floor vent in my living room which was covered over with flooring prior to my buying my home. Grant went into my crawl space, took a photo of the area, showing duct work not connected to the main duct, all parts just sitting on the ground, in good condition. It is possible to re-install this vent.

PVA, you are a great group, however, Grant took service to a new & high level this a.m. Grant accomplished all of this (including servicing my furnace) in a very timely manner.

Thank you, thank you!
Mardy W”

– Mardy W.