Reviews
“To whom it may concern;
We had PVA install an air conditioner in our home several years back & you guys were awesome. We have been 100% satisfied. When we needed a new water heater, I didn't hesitate to call again for your service. Everything seemed fine until about a month & half ago when we noticed water leaking from the ceiling in our main floor bathroom. I called a plumber & upon inspection he found 2 different leaks coming from the water pipes that run into our upstairs bathroom shower. I mentioned that we recently had a water heater installed. The plumber asked to see the water heater & upon so asked who installed it. I told him who & he said anyone can put in a water heater but you should have a plumber do it so it is done correctly. He tested the water pressure with a PSI gauge & it was well over the normal range plus the needle was not holding steady. He immediately remarked that this is the reason for these leaks because there was no equalizing tank installed which keeps the water pressure within a safe limit. Besides paying for the plumber to install that tank, it cost us $600 to fix the leaks. He had to cut a hole in the bathroom ceiling & in the back of our upstairs linen closet to get to the pipes going into the shower. It's going to cost us another $600 to have a drywaller fix the hole in the ceiling. After all this, I started doing internet research & everything I found completely backed up what the plumber had told me about water heater installation. By not knowing to call a plumber in the first place, this ended up being a $1200 mistake for us. I wanted to reach out to you first so PVA has the fair chance to make this right with us. If not, I fully plan to share our experience with other unsuspecting homeowners so they don't make the same mistake we did.
Sincerely,
AnnMarie Orlowski”
– annmarie o.
“Replaced our 20 year old Rheem furnance with new Trane unit and love it! Extremely fast and professional service. Had PV install central AC 9 years ago and its been flawless! Great company, products and people!”
– Dan S.
“Everyone was polite, professional, and friendly. The quote was fair and obviously done by someone who knew what they were doing. The installers were just as good and took the time to make sure the job was done well.”
– JM K.
“After a couple of months of being told I did not have many options for replacing the furnace in my modular home I had almost given up and then I got PV Air’s mailer. Called and Rock came out and within a couple days had a brand new Trane furnace installed. I found the staff to be very knowledgeable, friendly, quick and professional. A new hot water is next on the list guys!!! Thank you so much for a wonderful experience.”
– Dawn C.
“We wanted to give a heads up to Poudre re: replacement of our air conditioner and then about two weeks later our water heater. Technicians Wyatt and Dustin who replaced our air were great and the technicians who did our water heater also did a good job. Ran into a slight problem with our one bathroom where hot water was only trickling out and Brody, technician who came out, did a fantastic job solving this issue. All the technicians were prompt, answered any questions we had, took care of work site where whey placed protective coverings on carpeting , etc. Would highly recommend them. Also, Rock the salesman was knowledgeable, etc. Thank you Poudre Valley Air.”
– Chuck & Liz G.
“I would like to take the opportunity to thank Larry and Lam the two technicians who installed a Mitsubishi split air conditioning system for my wife’s office. The office is located in the upstairs office and has not been cooled very well with the existing central air system that serves the rest of the home. Both Larry and Lam were very professional and curious as well as taking the time to explain who the system functioned.
I would strongly recommend Poudre Valley Air to anyone who wants quality service for their heating and air conditioning systems.
Outstanding service and great job”
– Robert S.
“Poudre Valley Air is excellent. I wouldn’t go anywhere else. Over the summer, we got a new air conditioner and their customer service and pricing were so good, we called them again when the furnace went out and had them replace that.
I live in Greeley so I checked Angie’s List for places in Greeley to check out for the air conditioner but I didn’t want to use anything here so I called Poudre.”
– Kelly H.
“I had Poudre Valley Air out to repair my furnace. From the person who answered the phone to the person who scheduled the service call to the two different technicians that came out–everyone was so polite, knowledgeable, and friendly.”
– Lori B.
“I am thrilled with the gentleman who did the work. I have been with Poudre Valley Air for years. That’s why I continue to stay with them. I lost my husband, so I’m a woman alone. The service they provide is absolutely incredible to me. The fact that he took the entire day to find the part that was missing on my furnace and that I did not have to replace my furnace goes above and beyond. He was wonderful. He was here for six to eight hours–a long time. He just did a beautiful job. Number one, they are totally dependable and they are totally reliant on the cost. They’re in business to service their customers. That is very, very important and they do a wonderful job at it.”
– Constance K.